Hi Clis
Please be so kind to answer the following questions so we try to understand a bit more of the problem:
1) Which Operative System and version are you using? E.g. Windows10, macOS 10.14, ....
2) Which version of Moodle are you using?
3) Which version of Desktop are you using?
4) Can you upload a screenshot of the error?
5) Please try using the Moodle website instead of the Desktop; using a browser on that laptop/PC. Does the problem happen there too?
Regards,
Isabel
Please be so kind to answer the following questions so we try to understand a bit more of the problem:
1) Which Operative System and version are you using? E.g. Windows10, macOS 10.14, ....
2) Which version of Moodle are you using?
3) Which version of Desktop are you using?
4) Can you upload a screenshot of the error?
5) Please try using the Moodle website instead of the Desktop; using a browser on that laptop/PC. Does the problem happen there too?
Regards,
Isabel