Cannot LDAP sync users, but existing users are updated on login

Cannot LDAP sync users, but existing users are updated on login

Gitte Bendixen -
回帖数:7

Hi,

This has worked before, but since november, it has not sync users - but existing users i LDAP can still login, and on login their information is updated from LDAP - this means that no new users are coming in, since november.

I have looked at the scheduled tasks, but no matter what i do - it does not sync users task with LDAP.

Hope you can hel - thanks. 微笑

回复Gitte Bendixen

Re: Cannot LDAP sync users, but existing users are updated on login

Iñaki Arenaza -
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If you run the LDAP sync task manually from the command line, do you get any errors?

See https://docs.moodle.org/36/en/Administration_via_command_line#Scheduled_tasks for instructions on how to run scheduled tasks from the command line.

Saludos.

Iñaki.

回复Iñaki Arenaza

Re: Cannot LDAP sync users, but existing users are updated on login

Gitte Bendixen -

Hi Iñaki Arenaza,

I tried using this from command-line, but eventhough the file is in the dir, it comes up with: command not found?

Best

回复Iñaki Arenaza

Re: Cannot LDAP sync users, but existing users are updated on login

Gitte Bendixen -

And also - testet in new enviroment - the users are not back, but when they login - they are created.

回复Gitte Bendixen

Re: Cannot LDAP sync users, but existing users are updated on login

Emma Richardson -
Documentation writers的头像 Particularly helpful Moodlers的头像 Plugin developers的头像

Turn debugging on and then run from the scheduled tasks page.  This should tell you what is happening with the sync.  

回复Emma Richardson

Re: Cannot LDAP sync users, but existing users are updated on login

Gitte Bendixen -

This might be the issue - but how to do that - my moodle-database is running utf8mb4_unicode_ci.... https://moodle.org/mod/forum/discuss.php?d=261836

回复Gitte Bendixen

Re: Cannot LDAP sync users, but existing users are updated on login

Emma Richardson -
Documentation writers的头像 Particularly helpful Moodlers的头像 Plugin developers的头像

What does debugging show?  Your database setting is correct.

回复Emma Richardson

Re: Cannot LDAP sync users, but existing users are updated on login

Gitte Bendixen -

Hi,

I made it run directly through the commandline, but are not able to run it at all though the interface - yet. I am looking at the systempath now, to see if it could be there, the error is, and found one type-error in path to cli, where it is /usr/bin/php but i wrote: /user/bin/php

This might be the answer to a lot of problems the managers have... - That this is not set or not spelled correctly...


Best regards,

Gitte