I was having problems with logins to our test environment when I upgraded from 3.5-3.6, so I did a fresh install via Git. It all went fine, but now I need to login again and what I'm seeing is a bunk of junk characters in the username input. It even appears as part of the field's value attribute. (see attached).
Anyone having this issue, or a solution?
In reply to Alan Ball
Re: Moodle 3.6 - Junk characters in the Username field during login
Helen Foster - ން
Hi Alan,
Apologies if it is obvious, but how about using a different browser to check whether it is caused by browser auto-completion?
In reply to Helen Foster
Re: Moodle 3.6 - Junk characters in the Username field during login
Alan Ball - ން
Hi Helen, thanks for the reply. It was amongst the first things I tried (just one of those routine troubleshooting steps!). I can't login with any account on any browser, really bizarre.
In reply to Alan Ball
Re: Moodle 3.6 - Junk characters in the Username field during login
Howard Miller - ން
Do you mean that you can't log in even of you delete the characters?
In reply to Howard Miller
Re: Moodle 3.6 - Junk characters in the Username field during login
Wong On Chan - ން
No, users can still log in without problem but the junk characters just look odd to users.
In reply to Alan Ball
Re: Moodle 3.6 - Junk characters in the Username field during login
Wong On Chan - ން
I have the same problem with version 3.6.1. It is a clean install. The previous version installed was 3.4.3. It has been working well until one day I found the 'assignment' activity module failed to function (something like this message returned: error in codes that can only be corrected by programmers). I guessed the failure was due to some 3rd party plugins and I couldn't fix it. Finally, I deleted the whole moodle program and install 3.6.1. Although this time the problem found is just minor, but it's quite odd to users when they first open the login page. I hope someone would help to fix this problem. Thank you.
In reply to Wong On Chan
Re: Moodle 3.6 - Junk characters in the Username field during login
Alan Ball - ން
It appears it was the theme that was causing the problem; specifically on older version of a Boost based theme(one we were playing with as a parent theme rather than a child to get to grips with the ins and outs of the theme). Once I got rid of it and installed our child theme, no problems occurred.
In reply to Alan Ball
Re: Moodle 3.6 - Junk characters in the Username field during login
Wong On Chan - ން
I have uninstalled Boost but the problem persists. Would you describe in details what I could do to replace the current parent theme with a child theme? I remembered before I installed 3.6.1, I have changed the character encoding from UTF-8 to UTF8mb4. Is this a possible reason for the junk characters?