I know that this is a simple fix, but I cannot seem to find it and I have a small time frame to correct the issue. I have a user that was entered in the system as a manager, as we define it. That person has been demoted and I need to take them from the manager to a student role. I have tried the Site Administration > Users > Permissions but I HAVE to be overlooking where to set it from Manager to Student. It's not just one course or category, it's that the person needs to be a student system-wide.
Any advice is much appreciated!