Problem after upgrading to Moodle 3.4+ or 3.5+

Problem after upgrading to Moodle 3.4+ or 3.5+

by Dejan Mikik -
Number of replies: 5

Hi,

I have Moodle 3.3.6 and I want to upgrade it to 3.4+ or 3.5

Before upgrade I check requirements and now I have PHP v.7

So I proceed to upgrade, (first I tried 3.4 and after that 3.5) I get Blank front page without any error messages.

I also try upgrade to v.3.5 but same problem.

Can you help be to do upgrade, what I need to do?


Thanks

Dejan

Average of ratings: -
In reply to Dejan Mikik

Re: Problem after upgrading to Moodle 3.4+ or 3.5+

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

What's in your web server's error log?

You may (should!) also enable Debugging. You will need to do this in your config.php file by copying (and uncommenting) the lines from Section 7 of config-dist.php

In reply to Dejan Mikik

Re: Problem after upgrading to Moodle 3.4+ or 3.5+

by Andrew O'Brien -
Try setting your theme to Boost before doing the upgrade.
In reply to Andrew O'Brien

Re: Problem after upgrading to Moodle 3.4+ or 3.5+

by Dejan Mikik -

Just tried with v. 3.5.1

Didn't help.

I red somewhere that it can be because of moodledata cach files... https://stackoverflow.com/questions/24328012/moodle-installation-blank-page-returned

Any other idea?


Thanks

Dejan


In reply to Dejan Mikik

Re: Problem after upgrading to Moodle 3.4+ or 3.5+

by Martin Svojsik -

Try to clear the cache via cli (php /path/to/your/moodle/admin/cli/purge_caches.php)

Remember to use PHP version 7.1 for the upgrade process from 3.3 to 3.5 and first AFTER the upgrade is finished successfully, use PHP 7.2 (only moodle  version above 3.4 supports PHP 7.2).

This method worked for me when upgrading from moodle 3.3 to 3.5

In reply to Dejan Mikik

Re: Problem after upgrading to Moodle 3.4+ or 3.5+

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Did you check your web server's error log (like I suggested)?