Invalid response value detected when try to connect to Mobile App 3.4

Invalid response value detected when try to connect to Mobile App 3.4

από Jessica Lopez -
Αριθμός απαντήσεων: 4

Hello,

I am not able to open the Mobile App 3.4 with Moodle 3.3. I tried everything that suggest in https://moodle.org/mod/forum/discuss.php?d=343122 and https://docs.moodle.org/34/en/Moodle_Mobile_FAQ#Administrators, and everything is ok.

I always face the same issue  "Invalid response value detected" at the moment to try to connect with moodle mobile app.

I would be grateful for assistance on this. 

 

Thank you!

Jessica.



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Re: Invalid response value detected when try to connect to Mobile App 3.4

από Juan Leyva -
Φωτογραφία Core developers Φωτογραφία Moodle HQ Φωτογραφία Particularly helpful Moodlers Φωτογραφία Plugin developers Φωτογραφία Testers

Hi Jessica,

when do you get that error? Before entering your credentials (username or password)? Or just after type them?

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Re: Invalid response value detected when try to connect to Mobile App 3.4

από Jessica Lopez -

Hi Juan,

Thanks for answering.

I get that error before entering the credentials. I only enter the URL of the site and the message "Invalid response value detected" appears.

More information about this problem:

  1. My site use SSL certificate, it is ok i checked that with  https://www.ssllabs.com/ssltest/analyze.html
  2. Debugging has never been enabled
  3. ADOdb debug option is not in the moodle settings
  4. Site uses IIS and Anonymous access is not disabled
  5. upload_max_filesize on php.ini is 100 MB
  6.  Site uses OpenID Connect for SSO with Office 365, but I don't think that's the problem, because I do not even see the screen to enter the credentials.

Any idea?.


Thanks

Jéssica.


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Re: Invalid response value detected when try to connect to Mobile App 3.4

από Juan Leyva -
Φωτογραφία Core developers Φωτογραφία Moodle HQ Φωτογραφία Particularly helpful Moodlers Φωτογραφία Plugin developers Φωτογραφία Testers

Thanks Jessica

could you send us your site URL to mobile@moodle.com? We just need to know the site URL

Please, reference in the email body this message

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