Moodle for mobile

Invalid response value detected when try to connect to Mobile App 3.4

 
Picture of Jessica Lopez
Invalid response value detected when try to connect to Mobile App 3.4
 

Hello,

I am not able to open the Mobile App 3.4 with Moodle 3.3. I tried everything that suggest in https://moodle.org/mod/forum/discuss.php?d=343122 and https://docs.moodle.org/34/en/Moodle_Mobile_FAQ#Administrators, and everything is ok.

I always face the same issue  "Invalid response value detected" at the moment to try to connect with moodle mobile app.

I would be grateful for assistance on this. 

 

Thank you!

Jessica.



 
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Picture of Juan Leyva
Re: Invalid response value detected when try to connect to Mobile App 3.4
Core developersMoodle HQParticularly helpful MoodlersPlugin developersTesters

Hi Jessica,

when do you get that error? Before entering your credentials (username or password)? Or just after type them?

 
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Picture of Jessica Lopez
Re: Invalid response value detected when try to connect to Mobile App 3.4
 

Hi Juan,

Thanks for answering.

I get that error before entering the credentials. I only enter the URL of the site and the message "Invalid response value detected" appears.

More information about this problem:

  1. My site use SSL certificate, it is ok i checked that with  https://www.ssllabs.com/ssltest/analyze.html
  2. Debugging has never been enabled
  3. ADOdb debug option is not in the moodle settings
  4. Site uses IIS and Anonymous access is not disabled
  5. upload_max_filesize on php.ini is 100 MB
  6.  Site uses OpenID Connect for SSO with Office 365, but I don't think that's the problem, because I do not even see the screen to enter the credentials.

Any idea?.


Thanks

Jéssica.


 
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Picture of Juan Leyva
Re: Invalid response value detected when try to connect to Mobile App 3.4
Core developersMoodle HQParticularly helpful MoodlersPlugin developersTesters

Thanks Jessica

could you send us your site URL to mobile@moodle.com? We just need to know the site URL

Please, reference in the email body this message

 
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Picture of Igor Rozkladaj
Re: Invalid response value detected when try to connect to Mobile App 3.4
 

Dear Juan, I've got this error, while trying to open quiz.

The web service function 'mod_quiz_get_quiz_access_information' has been called.

Moodle 3.3.4+

 
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