We're currently running 2.6.7 and were looking to install a more recent version. On reading the instructions at https://docs.moodle.org/33/en/Installing_Moodle#Create_the_.28moodledata.29_data_directory, we contacted the ISP webmaster about running the commands - e.g. # find /path/to/moodle -type f -exec chmod 0644 {} \;
We received the following reply:
"As you know we do not allow SSH access to our Shared Hosting plans; in addition to this we will not running scripts for third party purposes on those systems.
While the article you linked suggests command line access, in reality you can accomplish virtually all required update process via the website itself and/or manually uploading updated files to the sever; you will need to consult the Moodle support forums and documentation to determine how to accomplish your overall upgrade goal."
Would anyone be able to point us in the right direction to a guide that might help us out? The hosting provider meets the technical requirements for Moodle 3.3 and we can't really afford a more comprehensive hosting package.