noreply@v19.mroomstech.com ??

noreply@v19.mroomstech.com ??

by Anna Grillo -
Number of replies: 2

Moodle 3.2.3

After upgrading to 3.2, we noticed that email notifications of new forum posts are being sent from "noreply@v19.mroomstech.com". These email notifications used to come from the email address associated with the poster's account and allowed for replying directly to that email address. 

Is there any way to change this?

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In reply to Anna Grillo

Re: noreply@v19.mroomstech.com ??

by Ken Task -
Picture of Particularly helpful Moodlers

Can't seem to find v19.mroomstech.com nor mroomstech.com in public DNS - which, to many mail servers indicates a spammer box.   Is v19.mroomstech.com the moodle's true host name?  a fully qualified domain name?

That's regardless of the reply to address.

'spirit of sharing', Ken


In reply to Anna Grillo

Re: noreply@v19.mroomstech.com ??

by Dan Marsden -
Picture of Core developers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers Picture of Plugins guardians Picture of Testers Picture of Translators

yes - go to:

admin > server > Email > Outgoing mail configuration

find the setting "No-reply address" and change it from noreply@v19.mroomstech.com to something more suitable - preferably using the same domain as your existing website.

Moodle doesn't send the e-mails using the posters e-mail address by default anymore as many email clients now check SPF records and may flag some e-mail as spam if the posters email address doesn't match your Moodle servers e-mail.

for example - if your moodle server was "mysite.moodle.org" and the posters e-mail was "Anna@university.com" the email client will check to see if "moodle.org" server is allowed to send email as "university.com" - which will probably fail and so the e-mail client may flag your e-mail as possible spam.

You can modify this by setting the "Allowed email domains" setting on the same page as your noreply address.

If you want to learn more about this try a google search for "SPF rules" 

(I presume you are/were a client of Blackboard/MoodleRooms - mroomstech.com is owned by them and this noreply address was probably set by default when you first set the site up with them.)


Average of ratings: Useful (1)