SCORM ERROR: Can not create local file pool file, please verify permissions in dataroot and available disk space.

SCORM ERROR: Can not create local file pool file, please verify permissions in dataroot and available disk space.

by Louise P -
Number of replies: 0

Hi all, 

I am trying to add a SCORM ZIP file to an activity in Moodle (version 3.3) but getting this error message: Can not create local file pool file, please verify permissions. 

Debug info:
Error code: storedfilecannotcreatefile
Stack trace:
  • line 426 of /lib/filestorage/file_system_filedir.php: file_exception thrown
  • line 1498 of /lib/filestorage/file_storage.php: call to file_system_filedir->add_file_from_path()
  • line 1125 of /lib/filestorage/file_storage.php: call to file_storage->add_file_to_pool()
  • line 533 of /lib/filestorage/zip_packer.php: call to file_storage->create_file_from_pathname()
  • line 331 of /lib/filestorage/file_system.php: call to zip_packer->extract_to_storage()
  • line 496 of /lib/filestorage/stored_file.php: call to file_system->extract_to_storage()
  • line 272 of /mod/scorm/locallib.php: call to stored_file->extract_to_storage()
  • line 165 of /mod/scorm/lib.php: call to scorm_parse()
  • line 122 of /course/modlib.php: call to scorm_add_instance()
  • line 154 of /course/modedit.php: call to add_moduleinfo()


The file is 130MB so we have uploaded via FTP and can select the file to add as a SCORM package to an actvity on Moodle but get the error message after trying to save. Our host suggest we change the file/folder permissions and also extract the file using SSH. 


Does anyone have any idea on what is going wrong and how I can overcome it please? 

Thank you


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