Moodle for mobile

error downloading file

 
Picture of Guybrush Threepwood
error downloading file
 

Hello, we cannot download file using the Moodle modile app.

Unable to download file from the Moodle Mobile App (version 3.3) on iOS and Android. Error: error downloading file. When trying to open the file: Error while loading the content.

Accessing the same files with web ui works great.

Same problem when downloading course: Error downloading section.

I report a bug with the tracker: https://tracker.moodle.org/projects/MOBILE/issues/MOBILE-2154?filter=allopenissues

 
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Picture of Guybrush Threepwood
Re: error downloading file
 

I resolved this problem correcting permissions.

Our Moodle is hosted with IIS and Anonymous access is disabled.

I saw in IIS logs that the page used to download files (/webservice/pluginfile.php) is accessed anonymously.

Enabling Anonymous access on /webservice directory fixed it.

 
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Picture of deva m
Re: error downloading file
 

what about if i use internal system ip for testing....

there do i need to enable anonymous access ?...if "yes" 

how it could be done?

here is my forum post.

https://moodle.org/mod/forum/discuss.php?d=363702

 
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