error downloading file

error downloading file

by Guybrush Threepwood -
Number of replies: 2

Hello, we cannot download file using the Moodle modile app.

Unable to download file from the Moodle Mobile App (version 3.3) on iOS and Android. Error: error downloading file. When trying to open the file: Error while loading the content.

Accessing the same files with web ui works great.

Same problem when downloading course: Error downloading section.

I report a bug with the tracker: https://tracker.moodle.org/projects/MOBILE/issues/MOBILE-2154?filter=allopenissues

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In reply to Guybrush Threepwood

Re: error downloading file

by Guybrush Threepwood -

I resolved this problem correcting permissions.

Our Moodle is hosted with IIS and Anonymous access is disabled.

I saw in IIS logs that the page used to download files (/webservice/pluginfile.php) is accessed anonymously.

Enabling Anonymous access on /webservice directory fixed it.

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