Error downloading SCORM

Re: Error downloading SCORM

by Sean Marx -
Number of replies: 5
Picture of Testers
In answer to the problem above. An upgrade was done to the OS of the tablet that was failing. This seems to be the fix for now. It looks like it consistently  failed during the unzip. The update to the OS appears to contain the fix.


DEVICE
OS SCREEN SCREEN RAM MEMORY CPU
Specs for tablet giving issues
SM-T535
Android OS, v4.4.2 1280 x 800 10.1” 1.5GB 16 Quad-core 1.2 GHz
Specs for tablet working fine
SM-P605
Android OS, v5.1.1 2560 x 1600 10.1” 3GB 16/32/64 Quad-core 2.3 GHz Krait 400 - LTE model

Average of ratings: Useful (1)
In reply to Sean Marx

Re: Error downloading SCORM

by Charan Sri -

Hello Marx,

I am trying to run the SCORM in my desktop browser, I am getting the same error.

Attachment Untitled.png
Average of ratings: Useful (1)
In reply to Charan Sri

Re: Error downloading SCORM

by Sean Marx -
Picture of Testers
Hi Charan


Are you getting this problem in your Mobile app or in the mobile desktop emulator? If it's on an Android device, check the OS version. Our fix was to upgrade to the latest available version of Android.


In reply to Sean Marx

Re: Error downloading SCORM

by deva m -

hi marx,

upgrade os for ipad will resolve it or not...

i was facing the above error in ios platform....

In reply to deva m

Re: Error downloading SCORM

by Sean Marx -
Picture of Testers

Hi Dev

The client was only using Android devices, and the fix was to upgrade to the latest OS version. I am sure the same would hold true for iOS. Also make sure that the content has been published to include HTML5.