change password is not working when entering new password which was received by the mail

change password is not working when entering new password which was received by the mail

by sanju sanjana -
Number of replies: 4

Hi,every one,

When i creating a new user i was received a password through mail,which is in the form like  Qe/yN.nxP3.

when i login  the moodle through this password it shows change password form and then i enter the current pssword (Qe/yN.nxP3) it shows as invalid password,please try again. Can any one please help me.

Average of ratings: -
In reply to sanju sanjana

Re: change password is not working when entering new password which was received by the mail

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Is this just you or every user?

In reply to Howard Miller

Re: change password is not working when entering new password which was received by the mail

by sanju sanjana -

Thank you for your quick response.

The problem arise every user.

In reply to sanju sanjana

Re: change password is not working when entering new password which was received by the mail

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

How are you creating users? 

Given that we know this works in most cases, we need to think what is different in the way you do things or the way your site is set up.

You could also turn on Debugging and check if any messages are displayed or logged in your web server's error log when they try to log in. 

In reply to Howard Miller

Re: change password is not working when entering new password which was received by the mail

by sanju sanjana -

Ok thank you Mr.Howard .Your reply was helpful for me.