Bulk uploading hangs/stops if there are many users, please suggest

Bulk uploading hangs/stops if there are many users, please suggest

by Nadirshah Ferozepurwalla -
Number of replies: 3

Bulk uploading hangs/stops if there are many users, please suggest


I have a user list of 6000 participants, bulk uploading using cvs works but stops on 4000 or so users, I have tried this out using dummy data, using simple fields, again again, but it just hangs up when the list exceeds a count of 1000, randomly.


Could anyone suggest a solution or an alternative? I am aware there are different authentication methods but I need the users to appear as the part of the moodle system.


Hangs up means: the list been generated when bulk uploading takes place keeps on displaying users being added, but then suddenly at any random count, stops then the browser page response very very slowly, The continue button is present at the last but clicking on it makes no difference, no reaction.

Average of ratings: -
In reply to Nadirshah Ferozepurwalla

Re: Bulk uploading hangs/stops if there are many users, please suggest

by Aretha Etienne -

I am having this problem as well.  How do I fix this issue?

In reply to Nadirshah Ferozepurwalla

Re: Bulk uploading hangs/stops if there are many users, please suggest

by Kristian C -

Have you tried changing the PHP timeout value? You should be able to see what it's currently set to by going to Admin -> Server -> PHP Info, but you'll need command line access to change it.

In reply to Kristian C

Re: Bulk uploading hangs/stops if there are many users, please suggest

by Aretha Etienne -

Timeouts are set to:

Connection: 300 - Keep-Alive: 5