Hi.
I have done all the steps that are written here about the mobile notifications.
I have installed the Moodle Mobile app on my iPhone and logged in on my website as admin, but I still see the message "No registered devices. Devices will automatically appear after you install the Moodle Mobile app and add this site.".
What else do I have to check?
Thank you.
Hi,
this usually means that your devices are stored in Moodle but not registered in Airnotifier.
Every time your messaging preferences page is loaded, all your new devices are registered in Airnotifier, if the registration fails they won't be displayed.
This means that:
1. Your Airnotifier instance is not correctly configured
2. There is some problem when registering the device
You should add some debugging code in your Moodle site, please, edit this file: message/output/airnotifier/classes/manager.php
In the create_token function, after:
$resp = $curl->post($serverurl, $params);add the following code
print_r($resp);
And then, reload the messaging preference page you will see a error message there
Juan
Hi Juan,
thank you very much for your help.
Now, I can see this message: "Unknown SSL protocol error in connection to messages.moodle.net:443".
Hope it can be fixed.
Hi Nikos,
unfortunately, this seems to be a local problem in your server.
Our tests, statistics and monitoring says that the server is working as expected
You should verify that your CURL PHP extension and installation is updated and support signed certificates, please contact your system administrator.
One tip: we recently changed the IP Address of the server and the Certificate was renewed, maybe the problem is with some type of cache or similar
Juan
Hi Juan,
I appreciate your help.
I am not familiar with SSL protocols and the company where my domain is hosted can't help me.
When you say: "You should verify that your CURL PHP extension and installation is updated and support signed certificates, please contact your system administrator."
you mean that I have to install a SSL protocol on my website or I just have to check some settings on my domain's cpanel?
Thank you again.
Hi.
I found these on PHP Info Settings.
| php_extension | curl | OK |
Any help, please?
Hi Nikos,
this seems to be caused by:
https://moodle.org/mod/forum/discuss.php?d=323517
We are investigating this issue right now
Juan
Thank you, Juan.
I'm waiting for the results of your investigation.
