Why keep showing 'This conference has not yet started.'?

Why keep showing 'This conference has not yet started.'?

by Kidd Wang -
Number of replies: 3

Hi, 

I created a bigbluebutton session as a role of teacher, and enrolled three other students, but turned out only me and administrator could join in session as below

a) teacher end:


b) student end:


and also:

1. I have confirmed that all three students all enrolled.


2. I have confirmed that all the users accounts are in the same timezone.

Could someone kindly help me out here? THANKS IN ADVANCE!


Average of ratings: -
In reply to Kidd Wang

Re: Why keep showing 'This conference has not yet started.'?

by christine ales -

I am having the exact same issue and I was hoping to find the answer here.  If anyone knows the answer I would appreciate your input.  I am using Moodle Cloud service.


Thank you!

In reply to christine ales

Re: Why keep showing 'This conference has not yet started.'?

by Jesus Federico -
Picture of Core developers Picture of Plugin developers

Hi Christine,

You may have the option "Wait for moderator" enabled for that activity.

Wait for moderatorAdvanced elementHelp with Wait for moderator

When that option is enabled the student won't see the join button appear until the teacher (moderator) is in the session.

The message used on that page is misleading. I'll make sure that is changed for the next release.

One more thing to keep in mind is that even after the moderator joins the session, the student needs to refresh the page in order to see the new message and join button to appear.

I hope this helps.

JF


In reply to Jesus Federico

Re: Why keep showing 'This conference has not yet started.'?

by christine ales -

Thank you, that is probably what it is.