Hello,
With both bought-in content and self developed SCORMS, we quite often see this message "Send & receive user records - data downloaded, connection closed" and the SCORM will not load any further.
It seems to happen randomly, and SCORMs which did work, just stop working the next day, with this message appearing when trying to open.
The only way around this we've found, is to just re-upload the SCORM entirely - which we'd like to avoid if possible.
Has anyone else experienced this issue? Do we know what causes it, and if there is any way to fix it (without re-uploading)?
Also, is it the actual SCORM package instead of the VLE?
Any help would be most appreciated, as a lot of time is wasted re-uploading, but also the data recorded through the SCORMs is being lost!
Thanks, Laura