Internal Server Error 500 after PHP check during install of 2.6.4

Internal Server Error 500 after PHP check during install of 2.6.4

by Florian Krause -
Number of replies: 2

Server Speccs:

Windows server 2008

Parallels Plesk Panel v11.0.9

MySQL 5.1.56 

ASP 7.5.7601.17514

ASP.NET 2.0.50727.4927

Perl v5.10.1 built for MSWin32-x86-multi-thread

PHP 5.4.15


During installation, right after i click next in the php check screen (which i pass) i get an 500 Internal server error. I tried it several times no luck.

Im happy for any pointers what might be going wrong, I included my php.ini


thx in advance





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In reply to Florian Krause

Re: Internal Server Error 500 after PHP check during install of 2.6.4

by Luis de Vasconcelos -

IIS or Apache?

A http 500 error means nothing. You need to find the real problem with the server. The best way to do that is to turn on Debugging and then checking your PHP and web server logs for any errors.

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In reply to Florian Krause

Re: Internal Server Error 500 after PHP check during install of 2.6.4

by Alan Coats -

Also are you upgrading or is this a completely new instillation with new data?

The fact you have managed to get past the php check means php appears to be working and integrated okay.

If upgrading, then the problem could be a local plug-in or a custom theme causing the problem. I would recommend removing a local plug-in (move the folders somewhere safe) and adding the following line to config.php:

$CFG->theme = "standard";

This will force the use of the standard theme. 

Then try the upgrade again. Hopefully it will go well this time.

If so, then remove the line in config.php and restart. If it fails, you know the problem is in the theme. 

If it works, re-install each local plugin one at a time, restarting each time. This will help identify which plug-in is not working.


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