I am sure this has been asked before but I have as of yet not found a solution and the only thing I can find is for version 1.9 with no real resolutions given.
Is it possible to setup a secondary email address for forgotten passwords?
We have an issue where we have installed the Google Apps authentication plugin and act as the authenticator for student's email. Also our academics department wants to force the communication email to always be their school email address. This way students aren't getting moodle updates on their personal accounts.
The problem with this is, if they forget their password and their email is set as their school email address, they can't login to get their email. So we either have to force students to use their personal emails as the contact point, or make students call me to verify their identities before giving them a new email.
The Academics department doesn't like the first option and I'm all alone in my office so I can't field those calls all the time.
So if it's possible to setup a secondary email where passwords will also be sent that would be a great boon to us. Does something like this already exist? Or anyone know how to set it up?