When using a multiple choice question with a yes/no answer, when my respondents click 'no' and then 'enter' instead of taking them to the next question they are taken to a blank screen and have to click 'enter' to get to the next question (see picture below). The same problem does not occur when my respondents click 'yes'. I am sure this is my error, can anyone help me please?
When respondents click no they see a blank page to work through?
by Wendy Wilkinson -
Number of replies: 2
In reply to Wendy Wilkinson
Re: When respondents click no they see a blank page to work through?
by Emma Richardson -
I would look at the particular question - I would guess that you have some feedback setting set on the No answer and not on the Yes answer.
In reply to Wendy Wilkinson
Re: When respondents click no they see a blank page to work through?
by Andreas Grabs -
Hi Wendy,
is it possible that you use dependent questions? Maybe you defined the rule in a wrong way so no question will be shown.
Best regards
Andreas