General help

 
 
Picture of Shirley Berry
Moodle not sending any emails
 

I'm using Moodle 2.5, and I've been trying to configure the email settings.  The site has never sent out a single email, not for forum post, new user notifications, or anything else, even when we first set the site up with all the defaults.  I have forced subscription set up on the forums, I hit the "mail now" option, and still nothing goes out to those I reply to.  I've tried it with the default Moodle settings, with my gmail account, and I even set up a yahoo account to see if that would work (it didn't).  I turned on debugging, and have it set to show all email errors, but I get nothing in my logs.  I've searched the forums extensively, but I still haven't found an answer, and I'm at a complete loss.

 
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Picture of Ken Task
Re: Moodle not sending any emails
Group Particularly helpful Moodlers

Sounds like you are on a remotely hosted (shared?) system?  Check the package you've purchased for things related to EMail.  Some remotely hosted shared systems have very strict policy on Email distributions (they don't want their systems to be used by spammers).  Check providers FAQ's/Knowledge Base or whatever they provide for customers to learn about the systems they are using.

If you have access to any logs (apache or email), search those for a clue.

If attempting to setup smtp host, those systems might be remote to your Moodle server and have to be told it's ok to relay mail from your Moodle.

'spirit of sharing', Ken

 
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Floyd Saner - Tail of the Dragon, U.S. 129, NC
Re: Moodle not sending any emails
Group Particularly helpful Moodlers

Shirley,

This can be caused by CRON not running on the server.  See http://docs.moodle.org/23/en/Cron

 

Floyd

 
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Picture of Shirley Berry
Re: Moodle not sending any emails
 

Yes, it turned out that cron had not installed properly on the server.  Thanks for your help!

 
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Kim
Re: Moodle not sending any emails
Group Moodle Course Creator Certificate holders

Be sure to check your "messaging" settings from your profile too. wink

 
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