General help

 
 
Picture of Aryashree Pritikrishna
URGENT: Need help with email issue
 

Hi,

I have installed Moodle 2.4.1, currently I have issue with email sending. When I created a new user or enroll an user for course they are not getting any Welcome message .

When I have tried for forgot password, the emails are working fine.

Please help me to get out from this issue.

Thank you in advance!

--
Aryashree Pritikrishna

 
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James Richardson
Re: URGENT: Need help with email issue
 

Hello Aryashree!

Can you check your email logs on the server to see if they are leaving the server? If an outgoing email fails to send you should see it in your server email logs.

Regards,

James R

 

 
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Picture of Aryashree Pritikrishna
Re: URGENT: Need help with email issue
 

Hi James,

Thanks for you suggestion.

I checked in email log there is no issue with outgoing email. As well I checked sample php email  script, it also working fine. Even when I request for forgot password in moodle that mail coming to mail box. But when I add an user or enroll an user, that time its not working.

Here are my configuration details:

1. Windows 7
2. WAMP server 2.2e
3. Moodle 2.4.1
4. sendmail(http://blog.techwheels.net/send-email-from-localhost-wamp-server-using-sendmail/)

--
Regards,
Aryashree Pritikrishna

 
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James Richardson
Re: URGENT: Need help with email issue
 

Hello Aryashree!

If you are not seeing any failure in the email logs then the script is not sending at all. Have you tried setting up your Moodle to use SMTP instead of the mail(); function? Maybe the mail function is not working correctly for some reason. Try using an SMTP setup for your Moodle.

Regards,

James R

 
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Picture of Daniel de Oliveira
Re: URGENT: Need help with email issue
 

Good Morning James.
I'm having the same problem, already configured the SMTP plugin however keeps giving me error "SMTP Error: Could not connect to SMTP host." Follow the step by step you mentioned.
Did something I should see, maybe the server that hosts if this habilidado sending emails?
thank you

 
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Picture of Paul Cull
Re: URGENT: Need help with email issue
 

I'm also having the same problem - email send through PHP has worked fine but suddenly stopped in the new version of moodle.

I tried the SMTP version but keep getting the message that my server doesn't permit sending bulk/spam email.

Has anyone got a fix for this?

 
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