Dear all, I had a chat session today and want the users who couldn't take part to read the session protocol. The chat was from 11:18 to 12:21. However, when I click on View Past Chat Sessions I see 5 session protocols although it was only one session. What is the reason and what can I do to make 1 out of 5 (I don't want to do it manually by copy & paste)?
Any help is warmly appreciated.
Petra