This bug happens to both admins and students when they are loading a scorm package. It only happens occasionally. Has definately happened in both firefox and internet explorer. Javascript enabled in both cases.
Once the user tries to load the scorm package, the following error occurs, and the scorm package is never openned.
Here is the error message:
0:Wed Jan 4 12:22:17 EST 2012 - AICCComm - Trying to create MSXML2.XMLHTTP in VBScript
1:Wed Jan 4 12:22:17 EST 2012 - AICCComm - intReCheckLoadedInterval=250
2:Wed Jan 4 12:22:17 EST 2012 - AICCComm - intReCheckAttemptsBeforeTimeout=240
3:Wed Jan 4 12:22:17 EST 2012 - AICCComm - IFrameLoaded
4:Wed Jan 4 12:22:17 EST 2012 - AICCComm - In GetAICCURL
5:Wed Jan 4 12:22:17 EST 2012 - GetQueryStringValue Element 'AICC_URL' Not Found, Returning: empty string
6:Wed Jan 4 12:22:17 EST 2012 - AICCComm - Querystring value =
7:Wed Jan 4 12:22:17 EST 2012 - AICCComm - GetAICCURL returning:
8:Wed Jan 4 12:22:17 EST 2012 - AICCComm - In DetectPreferredCommMethod, checking XMLHTTP
9:Wed Jan 4 12:22:17 EST 2012 - AICCComm - Checking IFrame
10:Wed Jan 4 12:22:17 EST 2012 - AICCComm - blnCanUseXMLHTTP=true
11:Wed Jan 4 12:22:17 EST 2012 - AICCComm - blnCanUseIFrame=true
12:Wed Jan 4 12:22:17 EST 2012 - ----------------------------------------
13:Wed Jan 4 12:22:17 EST 2012 - ----------------------------------------
14:Wed Jan 4 12:22:17 EST 2012 - In Start - Version: 3.3 Last Modified=12/08/2011 14:03:52
15:Wed Jan 4 12:22:17 EST 2012 - Browser Info (Microsoft Internet Explorer 4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Zune 4.7))
16:Wed Jan 4 12:22:17 EST 2012 - URL: http://infinitesolaronline.com/pluginfile.php/56/mod_scorm/content/8/index_lms.html
17:Wed Jan 4 12:22:17 EST 2012 - ----------------------------------------
18:Wed Jan 4 12:22:17 EST 2012 - ----------------------------------------
19:Wed Jan 4 12:22:17 EST 2012 - In ClearErrorInfo
20:Wed Jan 4 12:22:17 EST 2012 - GetQueryStringValue Element 'StandAlone' Not Found, Returning: empty string
21:Wed Jan 4 12:22:17 EST 2012 - GetQueryStringValue Element 'ShowDebug' Not Found, Returning: empty string
22:Wed Jan 4 12:22:17 EST 2012 - strStandAlone= strShowInteractiveDebug=
23:Wed Jan 4 12:22:17 EST 2012 - Standard From Configuration File - SCORM
24:Wed Jan 4 12:22:17 EST 2012 - Using Standard From Configuration File - SCORM
25:Wed Jan 4 12:22:17 EST 2012 - In LMSStandardAPI strStandard=SCORM
26:Wed Jan 4 12:22:17 EST 2012 - Calling Standard Initialize
27:Wed Jan 4 12:22:17 EST 2012 - In SCORM_Initialize
28:Wed Jan 4 12:22:17 EST 2012 - In SCORM_ClearErrorInfo
29:Wed Jan 4 12:22:17 EST 2012 - Grabbing API
30:Wed Jan 4 12:22:17 EST 2012 - In SCORM_GrabAPI
31:Wed Jan 4 12:22:17 EST 2012 - Searching with improved ADL algorithm
32:Wed Jan 4 12:22:17 EST 2012 - In SCORM_GetAPI
33:Wed Jan 4 12:22:17 EST 2012 - SCORM_GetAPI, searching opener
34:Wed Jan 4 12:22:17 EST 2012 - In SCORM_ScanParentsForApi, win=http://infinitesolaronline.com/mod/scorm/player.php
35:Wed Jan 4 12:22:17 EST 2012 - SCORM_GrabAPI, returning
36:Wed Jan 4 12:22:17 EST 2012 - Unable to acquire SCORM API:
37:Wed Jan 4 12:22:17 EST 2012 - SCORM_objAPI=undefined
38:Wed Jan 4 12:22:17 EST 2012 - In InitializeExecuted, blnSuccess=false, strErrorMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.
39:Wed Jan 4 12:22:17 EST 2012 - ERROR - LMS Initialize Failed
40:Wed Jan 4 12:22:17 EST 2012 - In DisplayError, strMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.
Any help is greatly appreciated.