We have a fairly recent install of Moodle 2.x being used by a subset of teachers who are transitioning to it from our older Moodle 1.9.x server.
An issue has just come up regarding adding images to quizzes. This is reported from one of our power users.
"We cannot add images to quizzes or labels. We copy and paste images into our quiz questions or for a label and we end up getting a 500 server error and have to log off and log back on in order to get Moodle to work. Whenever we try to open these in a quiz it again locks up moodle. If we take out the picture it works fine. We have tried several pictures. It worked in Moodle 1.9. An example would be a matching question. Match the image to the term. When we add that question (with the images) the quiz will not work."
The error message that appears in the browser after trying to trying to preview the quiz is:
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
The specs on the server are as follows:
Moodle software 2.2
Windows Server 2008 R2
I've looked through some log files to try and find errors but I'm not sure where exactly to look.
Thanks in advance for any assistance.