student claims they completed quiz, but did not get a score

student claims they completed quiz, but did not get a score

by Ken Wong -
Number of replies: 2

I have a student who claims that they completed all the questions on a quiz, but when they clicked on the "submit all and finish" button, the page went blank and they were sent to the main course page.

When I look at the activity logs, there is no record of the quiz being accessed.

Is this possible?  I am using Moodle v2.x.

New to using Moodle and love it so far, but not sure how to deal with these types of computer-related issues that some students seem to have when it comes to writing online quizzes.

Average of ratings: -
In reply to Ken Wong

Re: student claims they completed quiz, but did not get a score

by Tim Hunt -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

If the student attempted the quiz, there will be several entries in the Moodle logs relating to that quiz and that user.

In reply to Tim Hunt

Re: student claims they completed quiz, but did not get a score

by Ken Wong -

Thank you.  That's what I thought.  The activity logs do not indicate that the student accessed the quiz at all.