SCORM only opens one time.

SCORM only opens one time.

by Kathryn Westerfield -
Number of replies: 6

I'm able to open and view my ToolBook created SCORM package only once. When I try to view it again I get this error: _sh is null (line number 768)

I'm new, I'm confused, I'm getting frustrated, any help is so appreciated.

Average of ratings: -
In reply to Kathryn Westerfield

Re: SCORM only opens one time.

by Amy Groshek -
Hi Kathryn,

Have you tried ToolBook support yet? Also, we don't have enough info to help you.

http://docs.moodle.org/en/SCORM_FAQ#Asking_for_Help_in_the_SCORM_Forum
In reply to Amy Groshek

Re: SCORM only opens one time.

by Kathryn Westerfield -

I am running a local version of Moodle, just trying it out. I have contacted ToolBook support and this is what they told me.

The problem appears in the debug log as: 15:12:36 GMT-0700 (Pacific Daylight Time) LMS get <<<<< [cmi.suspend_data] is
"globalrnSEQUENCE="p0","p1","p2","p3","p4","p5","p6","p7","p8","p9","p10","p11","p12","p20","p21","p14"]rnRAWSCORE=0rn"

It reveals that the LMS is improperly storing and returning the Suspend data needed to resume your lesson.

The line should appear properly as:15:12:36 GMT-0700 (Pacific
Daylight Time) LMS get <<<<< [cmi.suspend_data] is
"global SEQUENCE= "p0","p1","p2","p3","p4","p5","p6","p7","p8","p9","p10","p11","p12","p20","p21","p14"]

RAWSCORE=0"

the problem appears to be that the LMS is replacing Carriage Returns within our suspend data with the two characters rn.

I don't know if this information will help anyone who is trying to help me. I'm very green around the gills when it comes to Moodle and apprecaite any help that anyone can provide.

 

In reply to Kathryn Westerfield

Re: SCORM only opens one time.

by Matteo Scaramuccia -

Hi kathryn,
it's a known issue: see MDL-26282 for references.

HTH,
Matteo

In reply to Matteo Scaramuccia

Re: SCORM only opens one time.

by Kathryn Westerfield -

Thanks for the info. Is there an estimated timeline for a fix???

In reply to Kathryn Westerfield

Re: SCORM only opens one time.

by Matteo Scaramuccia -

Hi Kathryn,
a proposal for the fix is already available: https://github.com/scara/moodle/commit/9ac6ab7868babab41fbdeec63d7d1d8fbd6b5ca6.

It must be approved, integrated, fully tested (== steps <towards>/<part of> a PULL request, see the Development Process) and then if everything will be fine (i.e. no regressions), it will be moved into the main stream.

You could subscribe to that bug to track when it will be formally fixed and released; in the mean time you could test by yourself my proposal and optionally vote for the bug and/or comment it for any issue you'll find in using that patch proposal.

HTH,
Matteo

In reply to Matteo Scaramuccia

Re: SCORM only opens one time.

by James Greene -

Could this bug also be related to my issue? I am using moodle 2.02 and have developed a captivate 5 project with 60 slides published as scorm 1.2.  Resume works correctly provided I do not exit before the last completed question slide. However if exit on a slide with a lower number than  that of the the last completed question slide (for instance if i exit whilst reviewing question answers) the project gets stuck on the loading screen.

As an example:

Not completed any questions = resume is fine regardless of where i exit

Completed questions on slides 20,22, and 26 with exit on slide 26 then resume is fine (even if I still have questions to complete).

Completed questions on slide 20,22, and 26 with exit on slide 27 or higher resume is fine (even if I still have questions to complete).

Completed questions on slide 20,22 and 26 with exit on and slide between 1 and 25 and resume fails and the project gets stuck on the loading page.

regards

J