I've created a webservice and a user following the instructions here http://docs.moodle.org/en/How_to_enable_web_services_for_an_external_system
However since I did that, the user still doesn't have the tokens option under their profile settings menu & if I try and access the web services (using any protocol) with either the token or the username & password it says
<SOAP-ENV:Envelope>
</SOAP-ENV:Envelope>
What have I missed, I'm using Moodle 2.0?