Bounced forum emails - unrouteable mail domain

Bounced forum emails - unrouteable mail domain

Chris Mawson -
Erantzun kopurua: 11

Hi

When posting to a forum we are getting a number of bounced emails (but not all) from those subscribed.

I can't see any pattern, it is not limited to just one domain or even all email adresses in one domain.

The standard error message is of the form:

jennymorrissy@hotmail.com

unrouteable mail domain "hotmail.com"

This may not be a moodle specific issue but thought I would ask anyway.

Thanks

Chris

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Chris Mawson(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

Martin Dougiamas -
Core developers-ren irudia Documentation writers-ren irudia Moodle HQ-ren irudia Particularly helpful Moodlers-ren irudia Plugin developers-ren irudia Testers-ren irudia
It's an issue with the machine sending your mail (either the same one you have Moodle on or otherwise the one you specified in your SMTP settings).
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Martin Dougiamas(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

W Page -
Hi All,

I believe I received one from the same e-mail address either yesterday or the day before.  I could not find anyone with that e-mail address in the fourm the e-mail bounced from.

I deleted it and did not open the attachment that came with it.

WP1
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W Page(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

Martin Dougiamas -
Core developers-ren irudia Documentation writers-ren irudia Moodle HQ-ren irudia Particularly helpful Moodlers-ren irudia Plugin developers-ren irudia Testers-ren irudia
In that case it was probably a spam email with fake headers (generated by viruses) and nothing to do with Moodle.
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Martin Dougiamas(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

Chris Mawson -

My original post was in regard to a moodle install/forum on another server, not those on moodle.org. Thus this post by W Page is another issue.

Thanks Martin.

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Chris Mawson(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

W Page -
Hello!

This is very interesting.  Why the same bounced e-mail address.  thoughtful



Is it something with HotMail???

WP1
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W Page(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

Jeff Wood -

Kids with full mailboxes?!

Had this issue last semester... just "hid" their email addresses so no mail would be sent to them.

Jeff

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Chris Mawson(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

John Hobson -

Hi

I am having the same issue with one user only on my pilot site.  Did you ever resolve this?

This message was created automatically by mail delivery software.

Regards

John

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

***mat.a****ov@***onga.kz

unrouteable mail domain "***onga.kz"

(*s to protect the innocent)

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John Hobson(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

Martin Dougiamas -
Core developers-ren irudia Documentation writers-ren irudia Moodle HQ-ren irudia Particularly helpful Moodlers-ren irudia Plugin developers-ren irudia Testers-ren irudia
The email address is probably just invalid.  Can't send mail to an address that doesn't really exist.
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Martin Dougiamas(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

John Hobson -

Hi Martin

That would be logical except....

The e-mail address does exist - I confirmed it by getting a reply today from an e-mail sent via Outlook.

Any other ideas?

regards

John

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Chris Mawson(e)ri erantzunda

Re: Bounced forum emails - unrouteable mail domain

Howard Miller -
Core developers-ren irudia Documentation writers-ren irudia Particularly helpful Moodlers-ren irudia Peer reviewers-ren irudia Plugin developers-ren irudia
The message implies that the server does not know how to find the mail server(s) that deal with hotmail.com. There are a number of possible causes for this, but they are all DNS problems or network connectivity issues. You need to ask your mail administrator (for the your server, or for the SMTP server you specified) to have a look at this one. The mail logs may be more helpful.
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