One of ideas out of that threat was how to guide people to FAQs. Humm, why not a thread called "Recent FAQs". Redunant but sometimes that is good. So I gave it a little thought and went to Lesson Forum and created such a beast called Recent FAQs in Lesson Forum. My first reply has the subject is "Import PowerPoint troubles" and maybe that format will prove useful.
I also created a comment discussion post, to gather ideas. Figure this idea might build a good body of material, which then could be the basis for a more polished FAQ's in MoodleDocs or a database of links, or what ever.
I am thinking of other levels, but thought that nothing ventured with the tools in hand, nothing gained except more work for the developers
Chris