User support - Work Tracker

Activities ::: mod_tracker
Maintained by Valery Fremaux
Provides network capable, multi instance bindable user support / ticket management. Generalisable for use in course as managed todo list.

User support - Work Tracker 4.0.0 (Build 2023060400)

Moodle 4.0, 4.1
Released: Tuesday, 6 June 2023, 3:43 PM
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moodle-mod_tracker

Ticketting tracker for Moodle used as user support or bug report

Component class : Moodle Activity Module

Version : 2.x (branch "master")

Version 2.3 : New branch MOODLE_23 for those additional adjustments

Original record

Used for tracking issues. By Clifford Tham. http://docs.moodle.org/en/Student_projects/Integrated_bug_tracker

REVIEWED TRACKER MODULE

By Valery Fremaux. http://ateliers.moodlelab.fr/course/view.php?id=58

This module is a complete redraw of the former tracker module.

It provides a complete ticket tracking activity with following features :

  • Customizable ticket form submission
  • Commentable ticket records
  • Ticket assignation management
  • Ticket priority
  • Rich ticket listing using flexible table
  • "My tickets" list as author
  • "My assigned ticket" list
  • Closed or solved tickets separate archive
  • Multicriteria search engine
  • Search query personal memo
  • Watch management
  • Notification service (parametric)
  • Full backup/restore implementation
  • Tracking activity reports

Release note : XX.0008

Much better control of enrolled status on notification and user lists.

Version information

Version build number
2023060400
Version release name
4.0.0 (Build 2023060400)
Maturity
Stable version
MD5 Sum
30702006a72075736eb993dc56416b34
Supported software
Moodle 4.0, Moodle 4.1
  • Latest release for Moodle 4.0
  • Latest release for Moodle 4.1
Change log URL
Alternative download URL

Version control information

Version control system (VCS)
GIT
VCS repository URL
VCS tag
4.0.0009

Default installation instructions for plugins of the type Activities

  1. Make sure you have all the required versions.
  2. Download and unpack the module.
  3. Place the folder (eg "assignment") in the "mod" subdirectory.
  4. Visit http://yoursite.com/admin to finish the installation