User support - Work Tracker

Activities ::: mod_tracker
Maintained by Valery Fremaux
Provides network capable, multi instance bindable user support / ticket management. Generalisable for use in course as managed todo list.

User support - Work Tracker 2.7.0 (Build 2014071100)

Moodle 2.7
Released: Monday, 17 November 2014, 7:01 PM
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moodle-mod_tracker

Ticketting tracker for Moodle used as user support or bug report

Component class : Moodle Activity Module

Version : 2.x (branch "master")

Version 2.3 : New branch MOODLE_23 for those additional adjustments

Original record

Used for tracking issues. By Clifford Tham. http://docs.moodle.org/en/Student_projects/Integrated_bug_tracker

REVIEWED TRACKER MODULE

By Valery Fremaux. http://ateliers.moodlelab.fr/course/view.php?id=58

This module is a complete redraw of the former tracker module.

It provides a complete ticket tracking activity with following features :

  • Customizable ticket form submission
  • Commentable ticket records
  • Ticket assignation management
  • Ticket priority
  • Rich ticket listing using flexible table
  • "My tickets" list as author
  • "My assigned ticket" list
  • Closed or solved tickets separate archive
  • Multicriteria search engine
  • Search query personal memo
  • Watch management
  • Notification service (parametric)
  • Full backup/restore implementation
  • Tracking activity reports

Version information

Version build number
2014101700
Version release name
2.7.0 (Build 2014071100)
Maturity
Release candidate
MD5 Sum
f7c3956b7e2ded35c6991bd86259e7b6
Supported software
Moodle 2.7
  • Latest release for Moodle 2.7
Alternative download URL

Version control information

Version control system (VCS)
GIT
VCS repository URL
VCS branch
MOODLE_27_STABLE

Default installation instructions for plugins of the type Activities

  1. Make sure you have all the required versions.
  2. Download and unpack the module.
  3. Place the folder (eg "assignment") in the "mod" subdirectory.
  4. Visit http://yoursite.com/admin to finish the installation