General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch, Howard Miller and Alex Walker

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 2.8.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

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DiscussionStarted byRepliesLast post
Course error - Invalid column name 'introformat'. Phil Everist Phil Everist 1 Conn Warwicker
Wed, Sep 2, 2015, 3:46 PM
Error writing to database Picture of Philip Newman Philip Newman 2 Conn Warwicker
Wed, Sep 2, 2015, 3:44 PM
Creating Groups in site Picture of rajeeva d rajeeva d 3 Michel DENIS
Wed, Sep 2, 2015, 2:42 PM
Remove all enrolment methods from all courses in a category Head Jon Witts 8 Jon Witts
Wed, Sep 2, 2015, 1:25 PM
Error: "Coding error detected, it must be fixed by a programmer: Failed to unserialise data from file. Either failed to read, or failed to write. " after crash. Moodle 2.9 1+ Picture of Quintin Seegers Quintin Seegers 1 Quintin Seegers
Wed, Sep 2, 2015, 1:17 PM
BigBlueButton - recordingBN -labels & no recordings appearing... Picture of james aco james aco 0 james aco
Wed, Sep 2, 2015, 12:44 PM
Install Moodle Docs Locally On Server Picture of Matthew Salkin Matthew Salkin 0 Matthew Salkin
Wed, Sep 2, 2015, 7:54 AM
Moodle 2.8 link to Amazon S3 presentation Mark Mark Whitington 10 Mark Whitington
Wed, Sep 2, 2015, 7:09 AM
slow front page and my page for a few users Picture of Rob Johnson Rob Johnson 19 Rob Johnson
Wed, Sep 2, 2015, 5:31 AM
Edit icons on block disappear after editing turned on Picture of Steve Rainwater Steve Rainwater 1 Ken Task
Wed, Sep 2, 2015, 4:21 AM
Assignment grade hidden from students if assignment activity is hidden in 2.8.6 scruffy dude Zak Mussig 3 Laurie Parker
Wed, Sep 2, 2015, 4:10 AM
Folders inline Picture of Jason Jones Jason Jones 0 Jason Jones
Wed, Sep 2, 2015, 3:45 AM
Blank Grades and Grade Access Restrictions Picture of Joshua Bragg Joshua Bragg 2 Joshua Bragg
Wed, Sep 2, 2015, 2:18 AM
What happened to the Complete Report? Picture of John Provasnik John Provasnik 2 John Provasnik
Wed, Sep 2, 2015, 1:08 AM
php problem? Picture of john price john price 0 john price
Wed, Sep 2, 2015, 12:11 AM
year options in menus Picture of Scott Christy Scott Christy 0 Scott Christy
Tue, Sep 1, 2015, 11:43 PM
Course duplication & memory storage: Import vs Backup/Restore Picture of Phineas Head Phineas Head 4 Jamie Kramer
Tue, Sep 1, 2015, 10:42 PM
Toolbar missing for just one teacher? (Moodle 2.9) Picture of Michael Heneghan Michael Heneghan 0 Michael Heneghan
Tue, Sep 1, 2015, 10:08 PM
[2.8] Enrolling cohorts in course, what happened to the user interface? Wazza Richard van Iwaarden 2 Richard van Iwaarden
Tue, Sep 1, 2015, 9:48 PM
Export All Competency Results in CSV Format Picture of nick coronado nick coronado 0 nick coronado
Tue, Sep 1, 2015, 9:24 PM
Moodle report application Picture of Anderson Hsu Anderson Hsu 0 Anderson Hsu
Tue, Sep 1, 2015, 9:22 PM
Global rights (not roles) in moodle Picture of Karin Lam Karin Lam 2 Karin Lam
Tue, Sep 1, 2015, 9:09 PM
Sudden error: Fatal error: $CFG->dataroot is not configured properly, directory does not exist or is not accessible! Exiting. Picture of Abishek Keerthi Narayan Abishek Keerthi Narayan 4 Abishek Keerthi Narayan
Tue, Sep 1, 2015, 7:31 PM
User profile picture URL in Moodle 2.8 Picture of Phineas Head Phineas Head 7 Conn Warwicker
Tue, Sep 1, 2015, 6:38 PM
Upload users by CSV Picture of Simon Rediss-Whitfield Simon Rediss-Whitfield 5 Simon Rediss-Whitfield
Tue, Sep 1, 2015, 4:27 PM
email format on Quickmail function Picture of Ada Yau Ada Yau 0 Ada Yau
Tue, Sep 1, 2015, 4:22 PM
"cannot empty backup temp dir" error You either love it or you hate it Albert Ramsbottom 7 Matt Seymour
Tue, Sep 1, 2015, 4:16 PM
Assignment: Revert to Draft does not work Picture of Bas van Santen Bas van Santen 0 Bas van Santen
Tue, Sep 1, 2015, 4:03 PM
Moodle-Mahara Integration (Automatically create groups in Mahara) Picture of SJ K SJ K 3 Silvia Montoya
Tue, Sep 1, 2015, 4:01 PM
problem in loading language strings Picture of Irith Herman Irith Herman 0 Irith Herman
Tue, Sep 1, 2015, 3:32 PM
Sharing courses with other schools and tracking enrollments from schools for renumeration Picture of Chris Madsen Chris Madsen 4 Chris Madsen
Tue, Sep 1, 2015, 2:24 PM
enrolment to groups using external database Picture of moodle question moodle question 0 moodle question
Tue, Sep 1, 2015, 1:56 PM
New Course Template Picture of George George George George 1 Robert Brenstein
Tue, Sep 1, 2015, 7:51 AM
Failed to add event - Calendar Picture of Doug Moody Doug Moody 0 Doug Moody
Tue, Sep 1, 2015, 5:22 AM
All bulk Import Course Start Dates change Picture of Jamie Tinley Jamie Tinley 3 Jamie Tinley
Tue, Sep 1, 2015, 5:14 AM
Notification email when quiz overdue without attempt the quiz Picture of diman vantha diman vantha 0 diman vantha
Tue, Sep 1, 2015, 4:51 AM
My Moodle: Sorting courses on My Moodle page in 2.1 Picture of Glenn Pillsbury Glenn Pillsbury 6 Jamie Tinley
Tue, Sep 1, 2015, 12:09 AM
student permissions issue Picture of Terry Nolan Terry Nolan 1 Jamie Kramer
Mon, Aug 31, 2015, 11:07 PM
How can I make External Tool globally available to all courses automatically Picture of Micah Vanella Micah Vanella 1 Jackie Toth
Mon, Aug 31, 2015, 11:05 PM
New student...... Picture of Johnathan Parker Johnathan Parker 1 Jamie Kramer
Mon, Aug 31, 2015, 11:00 PM
No confirmation message while messaging Picture of gaurav singh gaurav singh 1 Jamie Kramer
Mon, Aug 31, 2015, 10:47 PM
Character trimming not working in Navigation block with More theme Picture of Mark Hayes Mark Hayes 1 Mark Hayes
Mon, Aug 31, 2015, 10:47 PM
backup and restore of different moodle Picture of Anderson Hsu Anderson Hsu 1 Sam Alken
Mon, Aug 31, 2015, 10:34 PM
Course completion (moodle 2.9) Picture of Karl Randau Karl Randau 4 Karl Randau
Mon, Aug 31, 2015, 7:01 PM
Course creator can't add calendar event Picture of Raymond Norton Raymond Norton 4 Andreas Herry Susatiyo
Mon, Aug 31, 2015, 6:40 PM
Layout problems in text editor Picture of Dave Catlin Dave Catlin 2 Dave Catlin
Mon, Aug 31, 2015, 2:13 PM
Damage of the SQL database Picture of gioac chinolupi gioac chinolupi 3 gioac chinolupi
Mon, Aug 31, 2015, 8:11 AM
same courses in different categories not happening! Picture of alifiyah lanewala alifiyah lanewala 5 alifiyah lanewala
Mon, Aug 31, 2015, 4:05 AM
difference between 'category' and 'category_idnumber' Picture of alifiyah lanewala alifiyah lanewala 3 alifiyah lanewala
Mon, Aug 31, 2015, 3:50 AM
core_course_get_categories API Access Picture of Jerry Fan Jerry Fan 0 Jerry Fan
Sun, Aug 30, 2015, 10:58 PM
Tabel "user_password_history" does not exist Bas van Kollenburg Bas van Kollenburg 3 Bas van Kollenburg
Sun, Aug 30, 2015, 9:09 PM
Geshi, editor plugin, M 2.5.1 Gmads Guillermo Madero 22 Ellen Spertus
Sun, Aug 30, 2015, 2:56 PM
Files not appearing on Moodle Site Picture of Anna M Anna M 18 Colin Fraser
Sun, Aug 30, 2015, 7:28 AM
Deleting user error Bas van Kollenburg Bas van Kollenburg 1 Bas van Kollenburg
Sat, Aug 29, 2015, 3:15 AM
Cannot Add any Activity or Resource to any Course Picture of Mike Halverson Mike Halverson 7 Seth Jenners
Sat, Aug 29, 2015, 2:57 AM
Error writing to database resource (Moodle 2.9) Picture of Dean Turner Dean Turner 1 Rob Johnson
Sat, Aug 29, 2015, 2:04 AM
Navigation Blocks Picture of Chris Howard Chris Howard 4 Robert Brenstein
Sat, Aug 29, 2015, 12:21 AM
Hiding courses from list users sees Picture of Chris Wagner Chris Wagner 1 Chris Wagner
Fri, Aug 28, 2015, 10:59 PM
Emails since 2.9.1 Upgrade Picture of Matthew Orlando Matthew Orlando 0 Matthew Orlando
Fri, Aug 28, 2015, 8:19 PM
Trying to recover files from automated backup .mbz file Picture of g k g k 12 Ken Task
Fri, Aug 28, 2015, 8:06 PM
Moodle Support Service Comparable to WP Curve? Onno Onno Schuit 11 Katherine Robeson
Fri, Aug 28, 2015, 6:03 PM
A simple online form which both students and lecturer can enter data, but students only see their own form. Debbie Grace Debbie Grace 4 Debbie Grace
Fri, Aug 28, 2015, 1:13 PM
How to Create bundles of Moodle Courses Picture of Geoff Wildbur Geoff Wildbur 2 Jane Erlandson
Fri, Aug 28, 2015, 12:12 PM
Settings for multi-course courses Picture of Tina Smith Tina Smith 3 Jane Erlandson
Fri, Aug 28, 2015, 11:29 AM
Moodle 2.7 EDIT button not accessible Picture of Marc Storey Marc Storey 4 Colin Fraser
Fri, Aug 28, 2015, 6:38 AM
Upload Limit - Does not work Picture of Stephen Parker Stephen Parker 13 Colin Fraser
Fri, Aug 28, 2015, 5:41 AM
Remove Embedded videos Picture of Michelle Metzler Michelle Metzler 5 Michelle Metzler
Fri, Aug 28, 2015, 5:02 AM
[How to] Moodle and Google calendar (2 way sync) Picture of Ankit Agarwal Ankit Agarwal 7 Ryan Hazen
Fri, Aug 28, 2015, 2:47 AM
Moodle Log in Picture of Edward Garver Edward Garver 1 Ken Task
Fri, Aug 28, 2015, 2:16 AM
Creating student account Picture of Karl Randau Karl Randau 4 Rick Jerz
Fri, Aug 28, 2015, 12:38 AM
How to access a course description without being identified? Picture of Sebastien Ollier Sebastien Ollier 1 Sebastien Ollier
Fri, Aug 28, 2015, 12:19 AM
Unable to change own password even though role has rights - Version 2.9 Picture of Perry Way Perry Way 1 Perry Way
Fri, Aug 28, 2015, 12:03 AM
Students unable to change password Picture of Hugo Callens Hugo Callens 3 Perry Way
Thu, Aug 27, 2015, 11:58 PM
Level up! Picture of Karl Randau Karl Randau 0 Karl Randau
Thu, Aug 27, 2015, 11:45 PM
Embedded Videos Display Twice on Page Picture of Sue Holtz Sue Holtz 4 Sue Holtz
Thu, Aug 27, 2015, 11:41 PM
toolbar of video player Picture of Anderson Hsu Anderson Hsu 0 Anderson Hsu
Thu, Aug 27, 2015, 8:56 PM
EROOR Enrolment through external database Picture of sas ss sas ss 0 sas ss
Thu, Aug 27, 2015, 7:43 PM
Page layout Picture of Andrew Spary Andrew Spary 3 Colin Fraser
Thu, Aug 27, 2015, 7:31 PM
Set up intervention course, multiple cells with dates that change Picture of Richard Taylor Richard Taylor 1 Howard Miller
Thu, Aug 27, 2015, 4:49 PM
search particular course in student mode Picture of whitegod k whitegod k 2 whitegod k
Thu, Aug 27, 2015, 12:51 PM
ajax based quiz Picture of Milos Radic Milos Radic 0 Milos Radic
Thu, Aug 27, 2015, 12:43 PM
How to disable autoplay of media files? Picture of andrew midgley andrew midgley 4 Justin Hunt
Thu, Aug 27, 2015, 9:00 AM
workflow plugin update question Picture of Anderson Hsu Anderson Hsu 1 Anderson Hsu
Thu, Aug 27, 2015, 8:56 AM
Course Participation Report - User took test, but no grade was recorded Picture of Pat Soileau Pat Soileau 0 Pat Soileau
Thu, Aug 27, 2015, 5:02 AM
TurnItIn - No All Rubrics Available on Dropdown List Picture of Pat Soileau Pat Soileau 0 Pat Soileau
Thu, Aug 27, 2015, 4:59 AM
Guest Access - Restricting access of activities Picture of Alex Legg Alex Legg 1 Mary Cooch
Thu, Aug 27, 2015, 3:58 AM
Logo on front page Picture of Peter Mofolorunsho Peter Mofolorunsho 2 Peter Mofolorunsho
Thu, Aug 27, 2015, 2:59 AM
Unable to add site administrator Emperor Joshua Norton I, Emperor of the United States and Protector of Mexico. Richard Crawford 4 Richard Crawford
Thu, Aug 27, 2015, 2:42 AM
Plugin that allows user to fill in and submit a form in a course Picture of Alex Legg Alex Legg 6 Alex Legg
Thu, Aug 27, 2015, 12:56 AM
Turned on Maintenance and can't get back in Picture of Ryan Marshall Ryan Marshall 4 Ryan Marshall
Wed, Aug 26, 2015, 10:55 PM
Maximum # of elearners Picture of Brent Pearson Brent Pearson 12 Usman Asar
Wed, Aug 26, 2015, 10:52 PM
Deleting users with no name fails Picture of Chris Swaffield Chris Swaffield 1 Ken Task
Wed, Aug 26, 2015, 9:26 PM
Topic Edit button bizarrely missing in one course in Moodle 2.7.3 Picture of Dom London Dom London 7 Gareth J Barnard
Wed, Aug 26, 2015, 8:39 PM
Grade Report Not Loading Picture of Kevin Graham Kevin Graham 1 Howard Miller
Wed, Aug 26, 2015, 7:56 PM
Blocks not working in academi themes in moodle Picture of whitegod k whitegod k 2 whitegod k
Wed, Aug 26, 2015, 7:45 PM
IP blocker Picture of Yasir Al Rayes Yasir Al Rayes 3 Yasir Al Rayes
Wed, Aug 26, 2015, 5:40 PM
Cross browser redirection from Moodle to another website Picture of sas ss sas ss 6 Howard Miller
Wed, Aug 26, 2015, 5:22 PM
I need to know if I can integrate a moodle system in my sites Picture of Peter Richards Peter Richards 5 moodle question
Wed, Aug 26, 2015, 5:15 PM
Course events not showing in admin site calendar, despite "admin's see all" Picture of cwadmin 1 cwadmin 1 5 cwadmin 1
Wed, Aug 26, 2015, 4:49 PM
moodle2.8 Plugin application Picture of Anderson Hsu Anderson Hsu 0 Anderson Hsu
Wed, Aug 26, 2015, 4:41 PM
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