General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!


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DiscussionStarted byRepliesLast post
PinnedBefore you post... read this... Picture of Howard MillerHoward Miller 8 Howard Miller
Fri, 18 May 2018, 5:24 PM
Creating a security Module Picture of ProDev StudiosProDev Studios 1 Colin Fraser
Fri, 25 May 2018, 3:50 AM
How can I change the video player that Moodle uses? Picture of Ricardo AdrianRicardo Adrian 0 Ricardo Adrian
Fri, 25 May 2018, 2:40 AM
Problems sending emails Picture of Fernando Pérez CosFernando Pérez Cos 5 Howard Miller
Fri, 25 May 2018, 1:47 AM
CSV format when uploading to cohort Picture of marisol castromarisol castro 7 marisol castro
Fri, 25 May 2018, 1:44 AM
Error: mdb->get_record() found more than one record! Picture of Paul LPaul L 0 Paul L
Fri, 25 May 2018, 1:23 AM
Authentication plugin availability not found. James RiversJames Rivers 1 Ken Task
Fri, 25 May 2018, 1:13 AM
Course overview block 3.3+ Picture of Christoph RudaChristoph Ruda 0 Christoph Ruda
Fri, 25 May 2018, 12:15 AM
Suspended users show 'active' in previously enrolled courses Picture of RJ GiskardRJ Giskard 3 Shirley Gregorczyk
Fri, 25 May 2018, 12:13 AM
Some users failed to log in Picture of Fung TonyFung Tony 3 Leon Stringer
Thu, 24 May 2018, 11:31 PM
Remove access to /course/index.php list Picture of Conn WarwickerConn Warwicker 1 Sarah Kemp
Thu, 24 May 2018, 11:11 PM
Module development question Picture of nick wilsonnick wilson 0 nick wilson
Thu, 24 May 2018, 11:09 PM
Disappearing Role permissions matrix- any urgent help appreciated Picture of Sarah KempSarah Kemp 5 Sarah Kemp
Thu, 24 May 2018, 11:06 PM
'Service not available' Error, then logged out... Picture of Ying Chow NgYing Chow Ng 2 david CHAVERNAC
Thu, 24 May 2018, 10:58 PM
cannot approve or deny data requests Picture of stefan weberstefan weber 9 stefan weber
Thu, 24 May 2018, 10:57 PM
Importing Multiple choice Question Picture of Letho DlaminiLetho Dlamini 0 Letho Dlamini
Thu, 24 May 2018, 10:06 PM
Zend OPcache cannot be found error message Picture of Paul LPaul L 1 Paul L
Thu, 24 May 2018, 10:06 PM
GDPR Plugins help Picture of David BroomfieldDavid Broomfield 13 David Broomfield
Thu, 24 May 2018, 8:26 PM
Teacher name with activity/resource Picture of Aditya DubayAditya Dubay 4 Ken Task
Thu, 24 May 2018, 8:07 PM
course category Bulk upload Picture of Abrar AbeerAbrar Abeer 2 C Behan
Thu, 24 May 2018, 7:49 PM
Moodle 3.2 - Event Monitoring Subscription - Not Working Picture of Sanjay JhaSanjay Jha 9 KS Læring
Thu, 24 May 2018, 7:08 PM
reCAPTCHA V2 and Moodle 3.1.10 (Build: 20180115) Picture of Jarkko KekalainenJarkko Kekalainen 3 Matteo Scaramuccia
Thu, 24 May 2018, 6:29 PM
Getting users from Existing ERP Picture of Zeid FanousZeid Fanous 1 Howard Miller
Thu, 24 May 2018, 4:19 PM
Google Chrome Cookies Error on Log In Picture of Asad KhanAsad Khan 22 tekhniqs blog
Thu, 24 May 2018, 2:49 PM
Ghosted Course Picture of Stephanie ShelburneStephanie Shelburne 1 Paul Raper
Thu, 24 May 2018, 2:03 PM
Create test course failed - webservice is not available Picture of Jerry LauJerry Lau 0 Jerry Lau
Thu, 24 May 2018, 1:09 PM
Integrate Moodle with Microsoft Active Directory with Default Settings of Moodle Picture of Vishal LankeVishal Lanke 4 Pat McGrath
Thu, 24 May 2018, 4:23 AM
Some courses send forum messages some others no Picture of Fernando Pérez CosFernando Pérez Cos 1 Fernando Pérez Cos
Thu, 24 May 2018, 2:07 AM
Footer picture Picture of Anthony newtonAnthony newton 1 Anthony newton
Wed, 23 May 2018, 11:27 PM
Deleted gradebook item still visible with error after deletion Picture of Marcus PhelanMarcus Phelan 14 David Nawrocki
Wed, 23 May 2018, 11:00 PM
help by phone? JosieJosie Sevilla 9 Rick Jerz
Wed, 23 May 2018, 10:55 PM
Cannot upload cohorts from csv Picture of Chintan GandhiChintan Gandhi 6 AL Rachels
Wed, 23 May 2018, 10:41 PM
where do i start Picture of Elsie CookElsie Cook 8 Richard Oelmann
Wed, 23 May 2018, 10:38 PM
HTTP Error 500 Picture of Ravi SreedharanRavi Sreedharan 0 Ravi Sreedharan
Wed, 23 May 2018, 10:04 PM
Course Completion Issue Picture of J PJ P 0 J P
Wed, 23 May 2018, 8:41 PM
One Moodle site for several organisations Picture of Javier TejeraJavier Tejera 18 Willard Nyamunokora
Wed, 23 May 2018, 8:20 PM
Change user session from on off Retro DriveAdam Cripps 1 Adam Cripps
Wed, 23 May 2018, 3:55 PM
Error Connecting to Server Picture of Aditya DubayAditya Dubay 5 Aditya Dubay
Wed, 23 May 2018, 3:39 PM
Conditions by Course? Possible or a dream? Picture of MoodleMeow .MoodleMeow . 1 Mary Cooch
Wed, 23 May 2018, 1:56 PM
Error reading from database Picture of Harold YungHarold Yung 0 Harold Yung
Wed, 23 May 2018, 12:11 PM
Error code: invalidsesskey Picture of Francis VendrellFrancis Vendrell 2 Francis Vendrell
Wed, 23 May 2018, 12:10 PM
Moodle Moodle 3.2.1 - Updated plugins - GoogleAuth2 Not showing in login Picture of Beta GBeta G 2 Ken Task
Wed, 23 May 2018, 10:48 AM
How to limit space of course Picture of worawat wasanapreechaworawat wasanapreecha 0 worawat wasanapreecha
Wed, 23 May 2018, 10:40 AM
Urgent: Upgraded to moodle 3.5 and login with Google not Showing Picture of Beta GBeta G 3 Beta G
Wed, 23 May 2018, 8:18 AM
SAML2 Mapping Picture of Arnel Jr. RubianoArnel Jr. Rubiano 2 Arnel Jr. Rubiano
Wed, 23 May 2018, 8:14 AM
Auto enrollment email for cohorts Picture of marisol castromarisol castro 0 marisol castro
Wed, 23 May 2018, 8:13 AM
How do I find the "largest" course? query? Picture of Jerry LauJerry Lau 5 Ken Task
Wed, 23 May 2018, 8:10 AM
Scroll bar on moodle Picture of Lucas PerilloLucas Perillo 0 Lucas Perillo
Wed, 23 May 2018, 4:55 AM
Is it possible to bulk upload and create Moodle activities in a Course? Picture of Ana LeydanAna Leydan 0 Ana Leydan
Tue, 22 May 2018, 11:45 PM
Problem with RSS feed after update to moodle 3.5 Picture of Pedja IvanovicPedja Ivanovic 0 Pedja Ivanovic
Tue, 22 May 2018, 10:57 PM
Competency framework: Configure Scales - won't let me configure scales Picture of TRIEC LearningTRIEC Learning 5 Richard van Iwaarden
Tue, 22 May 2018, 9:42 PM
Giving a student "teacher" permissions Picture of Andrew SolomonAndrew Solomon 1 Andrew Solomon
Tue, 22 May 2018, 9:24 PM
[3.4] Unable to register site WazzaRichard van Iwaarden 4 Richard van Iwaarden
Tue, 22 May 2018, 9:18 PM
Can't finish Moodle 3.5 Installation Process ... Picture of Timothy FulanklTimothy Fulankl 5 Matteo Scaramuccia
Tue, 22 May 2018, 8:34 PM
Missing translated terms after cache purge Picture of Dejan KozinaDejan Kozina 0 Dejan Kozina
Tue, 22 May 2018, 7:57 PM
Unable to delete User Profile Fields Picture of Stewart CarswellStewart Carswell 2 Stewart Carswell
Tue, 22 May 2018, 6:49 PM
embedding videos automatically in Moodle 3.4 Picture of Mary NematiMary Nemati 3 C Behan
Tue, 22 May 2018, 6:34 PM
You have training videos that have not been completed. Picture of Dan BellDan Bell 2 Francesca Q
Tue, 22 May 2018, 4:59 PM
Linking to other parts of course Picture of JC BlanchardJC Blanchard 2 JC Blanchard
Tue, 22 May 2018, 7:52 AM
Audio/video recorder in 3.5 Picture of Anna GreenhillAnna Greenhill 2 AL Rachels
Tue, 22 May 2018, 1:19 AM
Messages - javascript error when blocking contacts Picture of Susana L.Susana L. 0 Susana L.
Tue, 22 May 2018, 1:05 AM
Competencies - Auto complete not working? v3.3.5 Picture of Edd ClementsonEdd Clementson 1 AL Rachels
Tue, 22 May 2018, 12:17 AM
Is there a way to count activities,quiz of a course ? Picture of Niraj ChourasiaNiraj Chourasia 0 Niraj Chourasia
Mon, 21 May 2018, 8:50 PM
restricting file types in file upload 6Di Juwel 0 Di Juwel
Mon, 21 May 2018, 8:45 PM
new installation latest Moodle, window popping up with text 'Undefined' Picture of Cris BaltazarCris Baltazar 34 Evariste kana
Mon, 21 May 2018, 7:22 PM
Modifying the Course Completion report Picture of Mike StewartMike Stewart 5 Nitesh Kumar
Mon, 21 May 2018, 7:13 PM
looking for CSV format to add a sitegroup to a group in a course Picture of Pieter VorstenboschPieter Vorstenbosch 1 C Behan
Mon, 21 May 2018, 7:10 PM
Site Admin Unable to Edit Activities/Resources Please SelectCJ Smith 1 C Behan
Mon, 21 May 2018, 5:52 PM
Moodle 3.1 Event Monitoring - Notification message placeholders Picture of Andrew EarleyAndrew Earley 2 Chris Canning
Mon, 21 May 2018, 3:52 PM
Can I disable GDPR in Moodle 3.5? Picture of wz zwz z 3 Edd Clementson
Mon, 21 May 2018, 2:57 PM
Sending Message to All Students - Can't use Rich Text / HTML anymore? Picture of Ludovic FourrageLudovic Fourrage 1 Peter Parise
Mon, 21 May 2018, 2:06 PM
Creating a course from an external file Picture of khalid zoabikhalid zoabi 1 chamarthi Praveen
Mon, 21 May 2018, 12:42 PM
SQL For resource/file count Picture of Hafriz AzhanHafriz Azhan 1 Hafriz Azhan
Mon, 21 May 2018, 8:25 AM
SCORM package as submission for an assignment Picture of Ali AzizAli Aziz 2 Floyd Saner
Mon, 21 May 2018, 2:30 AM
Adaptable theme header not formatting Picture of Stuart Vaughan-WilliamsStuart Vaughan-Williams 0 Stuart Vaughan-Williams
Sun, 20 May 2018, 3:47 PM
3.5 Course Overview Block Banner Colors Picture of William StewartWilliam Stewart 8 Rick Jerz
Sun, 20 May 2018, 10:08 AM
Hide information from the guest user Picture of Gianluca D'AndreaGianluca D'Andrea 0 Gianluca D'Andrea
Sun, 20 May 2018, 1:46 AM
login block cursor control Picture of Anderson HsuAnderson Hsu 1 Gehendra Acharya
Sat, 19 May 2018, 8:59 PM
Change MySQL to InnoDB (split from Don't allow students to download videos) Picture of Ricardo AdrianRicardo Adrian 2 James Steerpike
Sat, 19 May 2018, 11:54 AM
Teacher role switch to student in hidden course, permission issue I like catsTony Harris 3 Sharon Strauss
Sat, 19 May 2018, 4:54 AM
Don't allow students to download our videos/ it shows "video not playing, try m4v" Picture of Ricardo AdrianRicardo Adrian 10 Ricardo Adrian
Sat, 19 May 2018, 1:47 AM
Unable to Update registration with 3.5 AliDr. Ali Abureesh 0 Dr. Ali Abureesh
Sat, 19 May 2018, 1:13 AM
How to display e-mail address for participants in Enrolled Users Page Picture of William StewartWilliam Stewart 1 William Stewart
Fri, 18 May 2018, 2:09 PM
Is there a way when users self-enroll in a group automatically synchronize to a cohort? Picture of joy zhaojoy zhao 0 joy zhao
Fri, 18 May 2018, 12:30 PM
Can I teacher be assigned to a grouping? Picture of joy zhaojoy zhao 2 joy zhao
Fri, 18 May 2018, 7:10 AM
Why 'Browse repositories' button not always available? Picture of Mike FinchMike Finch 0 Mike Finch
Fri, 18 May 2018, 6:28 AM
database duplicate value problem Picture of Abrar AbeerAbrar Abeer 2 William Lu
Fri, 18 May 2018, 6:03 AM
How can I put an advert on every page (of 1 course)? Picture of Ian LIan L 5 Melanie Scott
Fri, 18 May 2018, 4:47 AM
Moodle 3.4/3.5 Upgrade settings Loop bug Picture of Petr KoutekPetr Koutek 0 Petr Koutek
Fri, 18 May 2018, 3:38 AM
Manually ran cron job getting stuck - Moodle 3.1.11 Picture of Ray PeralesRay Perales 0 Ray Perales
Fri, 18 May 2018, 2:38 AM
Links to courses don't work after upgrade Picture of Tom WrightTom Wright 0 Tom Wright
Fri, 18 May 2018, 1:47 AM
Display of Roles on Moodle front page John JacksonJohn Jackson 0 John Jackson
Fri, 18 May 2018, 12:22 AM
Configurable Reports in Moodle Picture of Ejiro EkpogbeEjiro Ekpogbe 0 Ejiro Ekpogbe
Thu, 17 May 2018, 11:36 PM
forcing of students to visit a link. Picture of Abu AliAbu Ali 3 sandeep baghel
Thu, 17 May 2018, 8:52 PM
Getting errors from core modules js Picture of Niraj ChourasiaNiraj Chourasia 1 Niraj Chourasia
Thu, 17 May 2018, 4:16 PM
Learning Plan Picture of sulagna beherasulagna behera 0 sulagna behera
Thu, 17 May 2018, 3:16 PM
Unable to request notification key Picture of Mahmood NaderanMahmood Naderan 2 Mahmood Naderan
Thu, 17 May 2018, 2:47 PM
Moodle refuses to display stats - we're baffled - help much welcomed Picture of Dom FDom F 6 Olumuyiwa Taiwo
Thu, 17 May 2018, 2:03 PM
Chrome autofilling forms again Picture of Kimber WardenKimber Warden 1 Deependra Singh
Thu, 17 May 2018, 1:54 PM
Cron job not completing - Moodle 3.1.11+ Picture of Ray PeralesRay Perales 0 Ray Perales
Thu, 17 May 2018, 8:00 AM
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