General help

Anything about your Moodle site that doesn't fit into another forum.

Documentation: List of FAQ
Forum moderators: Mary Cooch and Howard Miller

Before starting a new discussion topic, please check the List of FAQ and try a forum search.

Remember to include in your post which version of Moodle (e.g. 3.2.1) you are using!

You can find your Moodle version in Administration > Site administration > Notifications.

If you're not sure where to post, use this forum!

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Discussion	Started by	Replies	Last post
Before you post... read this...	Howard Miller	9	Howard Miller Mon, 13 Aug 2018, 3:55 AM
1 file with two different rights to access	Julie Dillon	2	Mary Cooch Mon, 20 Aug 2018, 4:50 PM
Duplicate activity/resource: the copy is not indicated	Peter Diedrichs	0	Peter Diedrichs Mon, 20 Aug 2018, 4:49 PM
Private folder to share documents with individual students	Gregory Heytings	2	C Schipper Mon, 20 Aug 2018, 4:29 PM
Authentication in external application using Moodle.	doodle moodle	1	Howard Miller Mon, 20 Aug 2018, 4:28 PM
Having trouble enabling Like button on Forums	Heather Goodwin	1	C Schipper Mon, 20 Aug 2018, 4:23 PM
Badge Confusion and Course Completion Criteria	Frank Hieber	3	S. kavita Mon, 20 Aug 2018, 1:39 PM
Plugin/activity type used for the Moodle Plugins Directory?	Mela Sogono	4	Mela Sogono Mon, 20 Aug 2018, 6:17 AM
Will linking my mc site to populi give the institution control?	Sarra Lev	0	Sarra Lev Mon, 20 Aug 2018, 12:20 AM
Cannot access cron.php from web interface	Niels Terp	3	Ken Task Sun, 19 Aug 2018, 10:23 PM
I have doubts about Dashboard	vousmaei maei	1	AL Rachels Sun, 19 Aug 2018, 12:59 AM
Exception : Class 'core_analytics\manager' not found	Yann D.	1	Ken Task Sun, 19 Aug 2018, 12:19 AM
Images don't show in 3.5 using Adaptable	Ivan Reid	0	Ivan Reid Sat, 18 Aug 2018, 10:21 PM
Moove Theme: Customizing Login page	Javier Tirenti	0	Javier Tirenti Sat, 18 Aug 2018, 5:50 PM
I have questions about Dashboard for teacher	vousmaei maei	2	vousmaei maei Sat, 18 Aug 2018, 10:54 AM
No Subtitles option in the embedded videos	Cintia Rivera	6	Rick Jerz Sat, 18 Aug 2018, 2:57 AM
Hiding Dashboard Blocks based on roles	Nanda Yuvaraj	9	John Provasnik Sat, 18 Aug 2018, 2:31 AM
Adding/removing topics	Ivica Matotek	5	Robin Latham Sat, 18 Aug 2018, 1:04 AM
Where is the Course Admin in 3.4?	Dan Bell	6	Vicke Denniston Fri, 17 Aug 2018, 10:24 PM
Users with the Same Roles See Each Others Work	Stephen Oxlade	1	S. kavita Fri, 17 Aug 2018, 9:10 PM
Start with Moodle	USMAN HAIDER	1	Howard Miller Fri, 17 Aug 2018, 8:44 PM
o365 and cohorts	Brad Nielsen	0	Brad Nielsen Fri, 17 Aug 2018, 6:23 PM
Help with outages caused by a high number of users concurrently accessing	Alan Barredo	1	Alan Barredo Fri, 17 Aug 2018, 6:06 PM
Video Player plugin - Moodle 3.5 Boost theme	Peter Koel	4	Maxime Taisne Fri, 17 Aug 2018, 3:37 PM
Duplicate Log Entries	Claire Young	0	Claire Young Fri, 17 Aug 2018, 2:08 PM
Anyone tried using the https conversion tool?	Content Ed	1	Ken Task Fri, 17 Aug 2018, 8:48 AM
Course Overview block/# of courses/Clean theme	David Banville	2	David Banville Thu, 16 Aug 2018, 10:02 PM
Enroll users to Cohorts with specify context via CSV file	Narit B	3	S. kavita Thu, 16 Aug 2018, 9:24 PM
Blank page obtained when adding an HTTP and LTI-based external tool (Tsugi) in Moodle	Laia Subirats	0	Laia Subirats Thu, 16 Aug 2018, 3:36 PM
Course Progress	Juergen Batubara	0	Juergen Batubara Thu, 16 Aug 2018, 3:12 PM
Adding a choice in a multiple choice question in Moodle 3.5	Gyandev McCord	0	Gyandev McCord Thu, 16 Aug 2018, 6:58 AM
Repositories and "trash cleaning"	Anthony newton	4	Anthony newton Thu, 16 Aug 2018, 4:26 AM
Boost Theme - Front Page / Site Home - No Navbar link	Drew Gayheart	0	Drew Gayheart Thu, 16 Aug 2018, 4:07 AM
Moodle 3.3 / Google Calendar / Scheduler not syncing fully	Sébastien Petit	9	Jason Brisson Thu, 16 Aug 2018, 2:37 AM
PlugIns	Nancy Cotton	1	Mary Cooch Thu, 16 Aug 2018, 12:22 AM
Assigning teachers to multiple courses	Peter-Anne Wissema	1	Peter-Anne Wissema Wed, 15 Aug 2018, 11:08 PM
Search inside scorm content from moodle	sulagna behera	1	Matteo Scaramuccia Wed, 15 Aug 2018, 10:53 PM
Social Plugins for Moodle 3.5 - Boost theme	Peter Koel	3	Peter Koel Wed, 15 Aug 2018, 9:47 PM
Moodle 3.4/3.5 Upgrade settings Loop bug	Petr Koutek	2	Howard Miller Wed, 15 Aug 2018, 6:18 PM
Parent's viewing upcoming events of Children	Mohammad Hallak	3	Olumuyiwa Taiwo Wed, 15 Aug 2018, 5:24 PM
How to get rid of the klick on "Guest login" for visitors?	Visvanath Ratnaweera	5	Visvanath Ratnaweera Wed, 15 Aug 2018, 2:51 PM
invalidrecordunknown error when trying to rename Topic	Derek Chaplin	1	Austin Brashear Wed, 15 Aug 2018, 4:12 AM
Migrate a course from moodlecloud to a wordpress moodle site	Chuck Staab	3	Chuck Staab Wed, 15 Aug 2018, 3:52 AM
http call to register users	LIsa Cox	4	LIsa Cox Wed, 15 Aug 2018, 2:59 AM
Generic links to resources in resource file to stay in tact during restore	Louisa van der Linden	6	Louisa van der Linden Wed, 15 Aug 2018, 12:12 AM
Renaming the Adaptable theme?	nick wilson	0	nick wilson Tue, 14 Aug 2018, 11:52 PM
QuickMail Block Omitting One Student	Leslie Harris	0	Leslie Harris Tue, 14 Aug 2018, 10:54 PM
Dumb question	Albert Ramsbottom	5	Howard Miller Tue, 14 Aug 2018, 7:31 PM
Guest access Password & Auto-login guests don't work together	Jurek Bäder	1	Visvanath Ratnaweera Tue, 14 Aug 2018, 7:25 PM
Atto Editor, Heading drop down option	James Walding	8	James Walding Tue, 14 Aug 2018, 7:18 PM
How to "Complete activity" on the activity page itself?	Alexey Filatov	2	Alexey Filatov Tue, 14 Aug 2018, 6:50 PM
FeedBack Count Difference	Muhammad Ammar` Ijaz	2	Vassilios Ioannidis Tue, 14 Aug 2018, 5:37 PM
Recycle BIN Issues	Munna jk	0	Munna jk Tue, 14 Aug 2018, 5:36 PM
Problem with E-mail notification	Gary Shorto	1	Howard Miller Tue, 14 Aug 2018, 4:00 PM
Moodle doesn't save and notify messages	Juan Pablo Botero	1	Joost Elshoff Tue, 14 Aug 2018, 3:16 PM
Moodle -SQL Query	Prineshan Amichand	1	moodle question Tue, 14 Aug 2018, 1:56 PM
I can't upload files JSON (3.4+)	John Milez	5	Matteo Scaramuccia Tue, 14 Aug 2018, 5:08 AM
Moodle 3.5 Clean Theme - Video Viewer in course topics	Peter Koel	0	Peter Koel Tue, 14 Aug 2018, 3:29 AM
Moodle email notifications	Attila Süttő	0	Attila Süttő Mon, 13 Aug 2018, 11:06 PM
unable to see blocks in student view	Keith Burkhead	0	Keith Burkhead Mon, 13 Aug 2018, 10:47 PM
Cannot upload files and drag'n'drop don't works	Dam Dre	0	Dam Dre Mon, 13 Aug 2018, 9:30 PM
Calendar Permission Error	Eric Zeznanski	9	Erica Bithell Mon, 13 Aug 2018, 9:21 PM
Empty recycle bin	Conn Warwicker	1	Conn Warwicker Mon, 13 Aug 2018, 9:16 PM
Subtle changes in Moodle 3.5	Joost Elshoff	4	Joost Elshoff Mon, 13 Aug 2018, 8:40 PM
course progress	Juergen Batubara	0	Juergen Batubara Mon, 13 Aug 2018, 7:37 PM
While opening file, pages redirects to logout page.	umesh chavan	3	Conn Warwicker Mon, 13 Aug 2018, 5:44 PM
How to protect my Moodle Course	Hilalah Feda. Alturkistani	4	Howard Miller Mon, 13 Aug 2018, 3:30 PM
Disabling menu items	James Brown	2	James Brown Sun, 12 Aug 2018, 7:52 PM
Latest Announcement Block not visible on course page this semester, in earlier semester courses it's visible	Shubham Singh	2	Shubham Singh Sun, 12 Aug 2018, 7:09 PM
Courses not display	adepu vikram	1	Howard Miller Sat, 11 Aug 2018, 11:11 PM
Announcement tags in front page is not accessible for guests	vahid mhd	2	vahid mhd Sat, 11 Aug 2018, 6:58 PM
Disappearing Links	Amee Wittbrodt	1	Howard Miller Sat, 11 Aug 2018, 3:16 PM
Suitability for Class Administration Only	Troy Philis	3	Troy Philis Sat, 11 Aug 2018, 1:29 AM
Missing activity completion option: only via API	Halley Media	4	Halley Media Fri, 10 Aug 2018, 9:27 PM
Text boxes not working	Cristina Rubio	5	Howard Miller Fri, 10 Aug 2018, 9:20 PM
error/decode_rule_incorrect_name Error	Christos Savva	9	Suraj Kumar Fri, 10 Aug 2018, 6:58 PM
End of Lesson page Buttons / Links	Tom Waspe	1	Colin Fraser Fri, 10 Aug 2018, 8:35 AM
Moodle assumes student credentials while accessing with Administrator login	Formacao Online	1	Colin Fraser Fri, 10 Aug 2018, 8:25 AM
SyntaxError when sending messages	Blair F.	0	Blair F. Fri, 10 Aug 2018, 6:48 AM
Deleting old messages	Matthias Giger	6	Colin Fraser Fri, 10 Aug 2018, 5:24 AM
Video in Glossary	Whitney Lowe	2	Whitney Lowe Fri, 10 Aug 2018, 4:16 AM
Can't reply to messages - contacts only	Howard Miller	4	AL Rachels Fri, 10 Aug 2018, 2:47 AM
Error after using php 7	moodle question	5	Howard Miller Thu, 9 Aug 2018, 9:35 PM
Cannot upload cohorts from csv	Chintan Gandhi	9	Narit B Thu, 9 Aug 2018, 6:36 PM
Deleting unexpected white space in topic format	Mark Miller	1	moodle question Thu, 9 Aug 2018, 6:33 PM
To hide the navigation bar from front page	SIERRA TEC	0	SIERRA TEC Thu, 9 Aug 2018, 2:58 PM
Mass Course Reset	Conn Warwicker	9	Andreas Panagiotopoulos Thu, 9 Aug 2018, 1:34 PM
Moodle 3.2.1 is not sending email.	Mike A	15	Carlos González Thu, 9 Aug 2018, 8:06 AM
Multiple Course Completion States	Jace Kelly	1	Olumuyiwa Taiwo Thu, 9 Aug 2018, 8:01 AM
Considering Iomad	John D. Black	41	Howard Miller Thu, 9 Aug 2018, 4:20 AM
Database date problem	David Csiki	8	Mudit Gupta Thu, 9 Aug 2018, 2:34 AM
Completion reports for multiple courses	Alli Bottjer	0	Alli Bottjer Thu, 9 Aug 2018, 2:33 AM
Disabled category	Matthew Landseadel	10	Ken Task Thu, 9 Aug 2018, 2:12 AM
Restrict access by username?	Albert Leatherman	1	Conn Warwicker Thu, 9 Aug 2018, 12:10 AM
SMTP error	Amiya Cyborg	3	Amiya Cyborg Wed, 8 Aug 2018, 5:52 PM
I can't edit my Message output email	Amiya Cyborg	1	Howard Miller Wed, 8 Aug 2018, 4:23 PM
moving moodledata result in ...	daniel gallardo acosta	8	daniel gallardo acosta Wed, 8 Aug 2018, 2:17 PM
Teacher Comments and Feedback	Al Metcalfe	4	Rick Jerz Wed, 8 Aug 2018, 6:56 AM
Moodle Database Corruption	Donna Smith	17	Donna Smith Wed, 8 Aug 2018, 6:33 AM
Unexpected token < in JSON at position 0	John Jackson	3	Blair F. Tue, 7 Aug 2018, 11:44 PM

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