Hi Gary
Quote
> One thing I had been doing just before the crash was to switch back and forth several times between the Bubble and Compact theme to see if this really caused all previous lines of chat to disappear or if it was just my machine.
That is highly suspicious. The theme is part of Moodle code and it has to be clean. If possible fall back to a core theme.
BTW, do you have theme designer mode ON?
> After the 4th or 5th switch in rapid succession I noticed I couldn't send a line I'd been typing and the two others reported by email they lost me and each other in chat along with access not only to Moodle but to the entire
domain. And when I tried to go in remotely to the
server I noticed I couldn't and a physical reboot of the server needed to be done to get going again.
That is absurd. If 10 web visitors can take down the whole bunch of servers of an institution, there is something wrong in a big way. Are all these hosted on one (physical) server? Are you sure of the hardware, device drivers? A serious stress testing is needed from the part of the system administrators.