Hi Helen,
Yes, I have noticed the work you've been doing closing forums: another "Good thing" - there were too many.
Good point about the danger of having newcomers posting lots of technical questions in the the Lounge. Maybe it should stay at the bottom so they only find it after getting to know Moodle.
I know you and lots of other do your best to be friendly to newcomers, but... Moodle can be intimidating. Fewer forums helps I think.
Cheers,
Glenys