David Le Blanc's recent discussion opener in the Open Social forum about a "Learner's Forum" caused me to think about a matter that I have been trying to work out for a little while now. How does one survey and assess a student's experience with Moodle? In compulsory education, the student's motivation and therefore their experience may not be accurately assessed within Moodle itself. I am looking to find out what others are doing to gather this information in order to improve instruction.
I have hung out a "Suggestion Box" forum but my experience with the physical version of these is that they usually goes empty until there is a problem. I can present an exit survey that is open ended in order to get some feedback. I am also considering F2F interviews with students to reach out to those who do not respond to the "Moodle experience". I hear the complaints from students who work with Blackboard quite often. It is most often a "muttered comment" and they are not motivated to give direction for improvement to their teachers.
If one learns much more from one's failures than successes, then it's the failures I'm interested in.