blank page after first install page

blank page after first install page

by Waqar Ghori -
Number of replies: 11
Hi,

I'm getting blank page right after the first screen of installation. I choose language and click next and blank screen come up. I've tried this on IE7, Opera and FireFox. Also chmod 777 to all files and directories on webserver but same results. This is fresh Install.

Can anyone tell me what I might be doing wrong?

Regards,
Waqar
Average of ratings: -
In reply to Waqar Ghori

Re: blank page after first install page

by Robert Brenstein -
If this is Moodle 1.6, check MDL-8110
In reply to Robert Brenstein

Re: blank page after first install page

by Waqar Ghori -
I've got the latest release. 1.7
In reply to Waqar Ghori

Re: blank page after first install page

by Leticia Maimann-Roland -
The same is happening to me with the 1.7.1 release.
I'm in a windows IIS, PHP 5.1 and MySQL 4.1.
In reply to Leticia Maimann-Roland

Re: blank page after first install page

by place lamartine -
The same to me. I got these errors in my error-log file, but I don´t know how to fix its:

PHP Warning: main() [<a href='function.main'>function.main</a>]: open_basedir restriction in effect.
File(/typo3/class.t3lib_cs.php) is not within the allowed path(s): (/var/www/vhosts/achsarica.cl/httpdocs:/tmp)
in /var/www/vhosts/mydomainhere.com/httpdocs/lib/textlib.class.php on line 28

PHP Warning: main(typo3/class.t3lib_cs.php) [<a href='function.main'>function.main</a>]: failed to open
stream: Operation not permitted in /var/www/vhosts/mydomainhere.com/httpdocs/lib/textlib.class.php on line 28

PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required
'typo3/class.t3lib_cs.php' (include_path='.:') in /var/www/vhosts/mydomainhere.com/httpdocs/lib/textlib.class.php on line 28

I would really appreciate any help.

Thanks,
In reply to place lamartine

Re: blank page after first install page

by Mauno Korpelainen -

I think you all have different reason for that blank page.

Waqar: check that in config.php dataroot and dirroot are correct
Place: seems like you have safe mode on
Leticia: is your MySQL version < 4.1.16? Moodle requires at least MySQL 4.1.16

In reply to Mauno Korpelainen

Re: blank page after first install page

by place lamartine -
I have save mode off. I don´t know how solve this issue mixed
In reply to place lamartine

Re: blank page after first install page

by Gordon Bateson -
Picture of Core developers Picture of Peer reviewers Picture of Plugin developers
Hello Place Lamartine,

you said:
> I have save mode off.

Did you mean to say you have "safe" mode off? If you have switched off safe mode you should no longer get the "open_basedir restriction" error. What error do you get now?

You can see for yourself if safe mode really is ON or OFF, but creating a text file called "test.php" with just the following inside it:

<?php print phpinfo() ?>

Put the file in the Moodle directory on you
r server and view it with your browser. Locate "safe_mode" on the page and you will see a "local value" and a "master value". They should both be "off"

regards
Gordon
In reply to Gordon Bateson

Re: blank page after first install page

by place lamartine -
Hello Gordon and thanks for your help, I really appreciate it.
"Safe_mode" is off in "local value" and a "master value", but I´m still getting the blank page.
Based on the errors, I edited the "textlib.class.php" file and put the entire path to "class.t3lib_cs.php" and "class.t3lib_div.php". Then I got the install process! (no blank page), but stop in "Setting up block tables", only show:

activity_modules
Activities tables have been set up correctly

admin
Administration tables have been set up correctly

...and the rest of the page (and the Home) again blank.


Thanks,
In reply to place lamartine

Re: blank page after first install page

by place lamartine -
Finally I solved the issue removing the "open_basedir" from my httpd.include.

Thank you all...
In reply to place lamartine

Re: blank page after first install page

by Gordon Bateson -
Picture of Core developers Picture of Peer reviewers Picture of Plugin developers
Great news! Well done approve

... and thanks for posting the solution. I sure it will help people in the future
In reply to place lamartine

Re: blank page after first install page

by Leelanga Seneviratne -

Hi

I also get the exact problem! Can you please give me a step-by-step guide to resolve this problem?

Thanks

Leelanga