If you had followed:
https://docs.moodle.org/405/en/Upgrading
then forums could offer suggestions, but ...
Softac is a commercial 3rd party proprietary application which is not part of moodle. We here in moodle forums can only see results and cannot/should not suggest to you how to fix Softac.
Strongly suggest you file an issue with Softac @
https://softaculous.deskuss.com/
'SoS', Ken