We have many employees with a Manager-level role (which cannot be changed) who are required to complete SOP training modules for the organization. They are assigned to these modules via a cohort as Student.
The issue is that if when they enter the course, their role defaults as a 'Manager', and when they complete it, their grades are not documented/tracked. In order to work around this, the user has to change their role to 'Student' every time they complete a different training course. Inevitably, people forget to switch their user role and end up having to re-do the course to ensure their training is documented.
Is there a workaround to avoid this issue? Specifically, is there a way Moodle can count someone's training when they are in the Manger role so switching roles is not required?