Hi guys,
I updated my Moodle to Version 4.4 and run into some trouble.
Suddenly the cron Jobs are not run anymore.
Also whenever I click on "Home" Moodle adds /de/ to my web address which leads to an 404 - Page not found.
I emptied caches and so on but nevertheless I still have this issues. Which never appeared before.
Thanks for any helpful advise.
Robert
Did you also have to upgrade PHP to get to 4.4?
If so, the cron job setup might be pointed to the wrong php-cli.
That's a guess ... given the very scant info about your site.
Upgraded from what version to 4.4?
Server have correct PHP version and php extensions.
Is platform Linux or other?
Can you access the /admin/ area?
Can you turn on debugging via config.php file?
'SoS', Ken
Debugging:
https://docs.moodle.org/404/en/Debugging
Think Terminal would mean linux.
From terminal:
uname -an
Will show linux flavor.
Cron job:
https://docs.moodle.org/404/en/Cron
'SoS', Ken
Appears your site has lost it's language packs!
In code/lang/ there is this readme.txt file that says:
Moodle Language Packs
This directory contains the standard packaged Moodle language files,
for making the Moodle interface appear in different interfaces.
The default language for Moodle is the English language, under the
Unicode scheme (UTF8).
To add more languages to Moodle, you can either:
1) use the Moodle languages GUI in the interface to fetch
new languages and install them in your 'dataroot' directory.
2) download them and unzip the packs in this directory manually
For more information, see the Moodle Documentation:
http://docs.moodle.org/en/Translation
'SoS', Ken
Moodle doesn't have an 'installer' ... by chance are you using some app provided by hostng to install moodle? Softaculous or Direct Admin or whatever?
I asked for the output from Terminal the following command:
uname -an
If you feel uncomfortable posting here, you have my PM.
That command will give us a hint as to which linux distro your server is using ... Ubuntu/Debian/AlmaLinux/Rocky ... hopefully not almalinux 8!
Also ... appears your site doesn't know how to handle index.php files as index files for web services. Default for apache without php installed is index.html on most linux systems.
As a test, at the document root of your server, create an index.html file using your panels file browser and put nothing more than:
It Works!
in that file ... no html ... just the txt as shown above.
Then, using your browser, go to https://yoursite/ ... does the 'It Works!' show?
After that test, erase the index.html file.
So one more test from Terminal ... while this will show info about php-cli, if that is installed, the web based PHP should also be installed.
Commands:
which php
/path/seen/in/which/command/php -v
The first shows a path that we will assume is for php-cli
The /path/seen/blah/php -v
will show us version of php.
Since the moodle you are attempting to install has specific PHP requirements we need to see/know that!
'SoS', Ken
Think I've been able to slueth your hosting setup uses Plesk as a panel. Plesk doesn't like moodledata being located outside of document root ... which, according to info you've shared, is in /var/www/html/. Your moodledata is in /var/www/ - that's outside of document root.
In the Plesk panel for your moodle server domain, there is a variable for open_basedir. It's a path and currently it points to /var/www/html/. You need to add to the paths allowed /var/www/moodledata/ me thinks.
'SoS', Ken
