STACK: "CAS failed to return any data due to timeout"

STACK: "CAS failed to return any data due to timeout"

by Josh Joubert -
Number of replies: 2
Hello there

I just installed STACK for the first time without issues. I enabled all the necessary PHP features, and all the extra dependencies were successfully installed. During my experimentation, I've been unable to successfully create and save any STACK question, however.

The error that keeps plaguing me is "CAS failed to return any data due to timeout.", and is displayed for the input model answer field. Note that I have no question variables. Changing the "CAS connection timeout" value (qtype_stack | castimeout) unfortunately doesn't resolve the problem; nor does changing the Maxima version.

I'm using Moodle 4.3.2 (Build: 20231222) on a Linux server with PHP 8.2. Furthermore, I'm using STACK 4.5.0 for Moodle 3.9+

I hope I might be able to get assistance with this problem.

Thank you very much!

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In reply to Josh Joubert

Re: STACK: "CAS failed to return any data due to timeout"

by Christopher Sangwin -
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Josh,
We have post-install testing instructions here: https://docs.stack-assessment.org/en/Installation/Testing_installation/
If this fails, please let me know.

If you email me the results of your healthcheck page (to my Edinburgh email) I may be able to identify the issue.
Chris

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In reply to Christopher Sangwin

Re: STACK: "CAS failed to return any data due to timeout"

by Josh Joubert -
Mr Sangwin,

I wholeheartedly appreciate your reply, and have sent you an email.

I'm sincerely grateful.

Thank you,
Josh
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