Course Users cannot message each other

Course Users cannot message each other

by Emma Jones -
Number of replies: 3
Hi All

I have a course in which the students need to be able to send a message to each other.  In all other courses this is possible but for some reason not in this one.  When clicking on a participant name in the list of participants, a message comes up to say that the user is not allowed to view the profile (see screenshot).  I have checked the permissions and as can be seen in the 2nd screen shot the permission is given.

According to our site administrator, the settings are correct.  We do not want to allow users to message each other site wide, however course wide it should be possible.

Can anyone suggest a fix?

Thank you!


Attachment permissions.png
Attachment profile error message.png
Average of ratings: -
In reply to Emma Jones

Re: Course Users cannot message each other

by Helen Foster -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers Picture of Translators

Hi Emma,

Please can you check that students have the capability 'View user profiles' (moodle/user:viewdetails) in the course.

In reply to Helen Foster

Re: Course Users cannot message each other

by Emma Jones -
Hi Helen

Thank you - that seems to have done the trick.  

Much appreciated.
Emma

In reply to Emma Jones

Re: Course Users cannot message each other [Solved]

by Helen Foster -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers Picture of Translators

Emma, good to hear that the problem is solved. smile Thanks for confirming that it was indeed the 'View user profiles' capability.