The file manager doesn't show files in edit mode

The file manager doesn't show files in edit mode

by Francesco Cortimiglia -
Number of replies: 4

Hi

I have a problem similar to the one reported in this forum in Oct 2021 (Files not showing in file manager). I don't see any replies to this topic.

The file manager doesn't show any files in "edit" mode, nor can I drag and drop. I can upload files, download them from the file manager, but I can't actually manage them in any way. 

(I upgraded a 3.9 version to 4.1 and tried to install a new theme which was not compatible. I uninstalled it)

Can someone help me? Thank you


Average of ratings: -
In reply to Francesco Cortimiglia

Re: The file manager doesn't show files in edit mode

by Ken Task -
Picture of Particularly helpful Moodlers
Does turning on debugging show any info?

'SoS', Ken

Average of ratings: -
In reply to Francesco Cortimiglia

Ri: The file manager doesn't show files in edit mode

by Francesco Cortimiglia -
Here is the error message:
Warning: file_exists(): open_basedir restriction in effect. File(/db/access.php) is not within the allowed path(s): (/var/www/vhosts/miosito.it/:/tmp/:/var/lib/php/session/:/dev/urandom) in /var/www/vhosts/miosito.it/httpdocs/home/lib/accesslib.php on line 2569

Thanks Ken
Average of ratings: -
In reply to Francesco Cortimiglia

Re: Ri: The file manager doesn't show files in edit mode

by Ken Task -
Picture of Particularly helpful Moodlers
By chance do you host with a provider that offers Plesk as the panel?

If so, look at your config.php file for moodle at the root of your moodle code for the path to your moodledata directory location.

Then look in Plesk configuration for the domain for an open_basedir setting and add that path to moodledata to the paths that are there .... according to what the error said the paths that are present are::
/var/www/vhosts/miosito.it/:/tmp/:/var/lib/php/session/:/dev/urandom

'SoS', Ken
.


Average of ratings: -
In reply to Ken Task

Ri: Re: Ri: The file manager doesn't show files in edit mode

by Francesco Cortimiglia -
Thank you. I have forwarded your question and suggestion to the provider.
Average of ratings: -