BBB recordings arent showing my moodle site

BBB recordings arent showing my moodle site

by Kardelen Kamsız -
Number of replies: 2
Hello friends,
When I start recording a lesson, the lesson is recorded, but it is not uploaded to the system. For example;
resim

I'm getting this error when I look at the log page:

I, [2023-08-13T12:51:53.608989 #330293] INFO -- : Sending request to http://www.dehaonline.com/mod/bigbluebuttonbn/bbb_broker.php?action=recording_ready&bigbluebuttonbn=16

I, [2023-08-13T12:51:53.932772 #330293] INFO -- : Callback HTTP request failed: 400 Bad Request. Caught exception: "kid" empty, unable to lookup correct key (code 400)

Is the problem bbb_broker.php? How i can solve the problem?

I tried rebuild recording but it doesnt solve the problem. I reached my bigbluebutton server administrator and he told me the problem was caused by moodle


Average of ratings: -
In reply to Kardelen Kamsız

Re: BBB recordings arent showing my moodle site

by Shamiso Jaravaza -
Hello,

From the looks of the error, it seems like JWT related issue. What version of Moodle and the BBB plugin are you using?
In reply to Kardelen Kamsız

Odp: BBB recordings arent showing my moodle site

by Piotr F -
We have the same issue, and this is BBB host/provider dependent.