Currently on Moodle 4.1 and we have document conversion "unoconv" enabled to allow for PDF markup during the grading process. For the most part it is working pretty well, however we have occasional submissions that cannot convert.
The "adhoc" task logs give us a report of a failed conversion, but I can't figure out from the log which assignment has the failure. I can find the USER from the ID, but many users are in multiple classes with multiple assignments. Its needle-in-haystack hunting.
Here is an example log error:
Adhoc task id: 217334
Adhoc task custom data: {"submissionid":"246000","submissionattempt":"0"}
... started 09:11:12. Current memory use 35.9 MB.
Debugging increased temporarily due to faildelay of 86400
Converting submission for user id 3244
... used 43 dbqueries
... used 0.92600202560425 seconds
Adhoc task failed: assignfeedback_editpdf\task\convert_submission,error/Could not find readonly pages for grade 227177 Backtrace: * line 105 of /mod/assign/feedback/editpdf/classes/task/convert_submission.php: call to assignfeedback_editpdf\document_services::get_page_images_for_attempt()
* line 359 of /lib/cronlib.php: call to assignfeedback_editpdf\task\convert_submission->execute()
* line 198 of /lib/cronlib.php: call to cron_run_inner_adhoc_task()
* line 76 of /lib/cronlib.php: call to cron_run_adhoc_tasks()
* line 178 of /admin/cli/cron.php: call to cron_run()
Is there any way to easily track down what exactly the student is submitting so I can address the issue? In the past, some image submissions in HEIC format were causing issues, but again I don't know precisely what submission this is referring to.
Any advice on how to proceed is greatly appreciated.