Unable to create an admin account during installation

Unable to create an admin account during installation

Nuron Wahid Khairil Ismail -
回帖数:2

I use

moodle : 3.10.6+

OS : Ubuntu 18

PHP : 7.2

webserver : nginx

control panel : virtualmin

mysql : 5.7


on creating an administrator account error, please enlighten the masters


附件 tes.png
回复Nuron Wahid Khairil Ismail

Re: Unable to create an admin account during installation

Dominique Delcourt -

Hi,

I had the same issue and from the look & feel of your form, I guess you have the same context.
On my side, it was due to the SSL (https). I started to soon the installation, way before the SLL propagation has been finalized. As a result, I ended up with a "mix content" and the admin form was not correctly displayed like the one on your print screen.

You can check if you have the same issue, by checking if the site is secured (see for example : https://www.digicert.com/blog/how-to-know-if-a-website-is-secure

What I did:
- deleted all the tables in the database
- deleted all the Moodle files and directories
- start again