Hi Raphael,
It’s Maryna, Community Manager from Turnitin. Were you able to solve the issue described?
If you still face any issues, I highly recommend getting in touch with our Support Team for them to double-check everything.
Please visit our help center to find answers to your question: https://supportcenter.turnitin.com/s/ or email us at tiisupport@turnitin.com.
We are always happy to assist you.
It’s Maryna, Community Manager from Turnitin. Were you able to solve the issue described?
If you still face any issues, I highly recommend getting in touch with our Support Team for them to double-check everything.
Please visit our help center to find answers to your question: https://supportcenter.turnitin.com/s/ or email us at tiisupport@turnitin.com.
We are always happy to assist you.