Notification not being sent out - permissions?

Notification not being sent out - permissions?

by Roger Brown -
Number of replies: 2

Versions: Moodle : 3.9 Scheduler 3.7

Hi all

We are new users of scheduler - only deployed the plugin in the last upgrade.

I've followed the instructions to try and trigger the notifications (i.e. 1) as a Teacher - expected notification when student books a slot  and 2) as a student - expected notification when Teacher declined booking).

I am checking messages and email but not getting notification on either.

In the student message preferences I've set Privacy=My Contacts and anyone / Notification: Email / General: Use enter to send.

Messages sent by the Teacher from the participants page work fine (i.e. are received in the Moodle UI and via email)

There does not appear to be a system permission that needs to be set (for the Teacher or Student role) for the scheduler.

So I'm looking for ideas?

Cheers

Roger

 






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In reply to Roger Brown

Re: Notification not being sent out - permissions?

by Beatriz Rojo -

Hi Roger,

you might want to configure also Site administration>Messaging>Notification settings>Default notification preferences. This is how I edited it so that the notifications sent from the Scheduler work:



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In reply to Beatriz Rojo

Re: Notification not being sent out - permissions?

by Roger Brown -
Thanks so much Beatriz

Those options were not available (neither were the ones for scheduler in User Preferences > Notification options) so we had to re-install the plugin and that worked.

thanks again
R
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