Hi Moodle Team and Moodlers 😉
For 2 days I'm living a big problem for udpate my Moodle :
I don't have the possibility to update or check for updates (plugins, languages...)
- From "notification », I get this error message:
- From the list of plugins, I don't have the buttons to update directly anymore and I have these mistakes
- For installation via download, I get this error message
From the languages page
I have this error message
I've consulted a lot of forums, and posted my message here
- https://moodle.org/mod/forum/discuss.php?d=398073
- https://moodle.org/mod/forum/discuss.php?d=386411#p1557632
- https://moodle.org/mod/forum/discuss.php?d=352095#p1420815
- https://moodle.org/mod/forum/discuss.php?d=390780#p1575176
but nothing helps
I ran the command
curl -I -vvv https://download.moodle.org/api/1.3
And I have these messages:
* About to connect() to download.moodle.org port 443
(#0)
* Trying 172.67.26.233...
* Connected to download.moodle.org (172.67.26.233) port 443 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* CAfile: /etc/pki/tls/certs/ca-bundle.crt
CApath: none
* SSL connection using TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
* Server certificate:
* subject:
CN=sni.cloudflaressl.com,O="Cloudflare, Inc.",L=San Francisco,ST=CA,C=US
* start date: Aug 02 00:00:00 2020 GMT
* expire date: Aug 02 12:00:00 2021 GMT
* common name: sni.cloudflaressl.com
* issuer: CN=Cloudflare Inc ECC
CA-3,O="Cloudflare, Inc.",C=US
> GET /api/1.3 HTTP/1.1
> User-Agent: curl/7.29.0
> Host: download.moodle.org
> Accept: */*
>
< HTTP/1.1 403 Forbidden
< Date: Fri, 18 Dec 2020 08:42:47 GMT
I contacted the support of my hosting but after checking the certificates, php options, for him :
« What you see is a blockage on their side directly. »
;;
QUESTION SECTION:
;download.moodle.org. IN A
;; ANSWER SECTION:
download.moodle.org. 238 IN
A 172.67.26.233
download.moodle.org. 238 IN
A 104.22.65.81
download.moodle.org. 238 IN
A 104.22.64.81
I noticed that the updates of the language file stopped on November 16th.
Is it possible to see if my site have been blocked near this date November 16 or 17?
Do you have any information about your Apache Logs ?
I can send you IPs
- 3.7.1
- 3.7.9
- PHP 7.3.24
- Mutualized serveur
- Hosted in France
Thank you so much