Hi all,
Our accounts are scripted and we import new users via a csv. For some reason I am seeing dozens of duplicated accounts, one that I can edit and one that I can't (the edit profile link is missing when I click the account users name). Our scripts run with a cumulative list of users but skips those it has already made an account for. I've not seen this before and I'm not quite sure where to start. We don't allow accounts with the same email (LDAP setting), but the duplicated ones do have the same emails address.
Our script meta-links a user to a course and it's the users with Deny Access that have been meta linked. When these uses log into Moodle is the other account that is used, but with no meta lining. I have checked the csv.s and they only have one instance of each user.
Moodle 3.9.1
Theme: Adaptable
Thank you in advance,
Nige.